Burger King,

Lakeview Plaza, 1519 NY-22, Brewster, NY 10509, United States

"The food was good, I haven't had Burger King for over 20 years , but everything closed didn't have much of a choice. The service here is too slow. Took us about 25 - 30 min to get our food."

"Stopped in today, restaurant was gorgeously decorated for Halloween, even the play area. Play area was very clean. We were greeted by a male special needs employee who was super pleasant. Our food was typical of any fast food chain, but I can see such an improvement in this restaurant. The entire place was super clean. Even outside. Candy was given out to all children. What got me was right before we went to leave, a female manger came out and said to the special needs employee "Hey! Come here." Then she pushed the semi empty garbage bin out of its spot, and pointed to the floor and can, "empty this garbage and mop this floor." He replied with "Yes Mam." There was nothing on the floor and the can was pretty much empty. This poor guy was running around attending to something the entire hour we were visiting. Inside and outside. You mean no one else was around to help this guy? He was so sweet and NEEDS A DAMN RAISE! Also, I have no idea who owns this restaurant but you need to do a renovation on the place. Such silly things falling apart and you have staff that have made such an improvement but look terrible because of your cheap 90s style restaurant. Leave the play area in."

"Great location, but abysmal service continues. Cell service for this shopping center is very poor, which makes using the mobile app to order ahead if you are in the nearby stores almost impossible. When we did, the staff ignored the mobile order and only processed counter / drive-thru orders. There is no mobile order parking spot like the nearby McD, so you either have to pickup inside or via drive-thru, and there's NO way this crew could be ready for the drive-thru timing. We waited 15 minutes at the Mobile Pickup counter while the under-staffed crew ignored us. Then finally we had to speak up, they ack'd the order was half assembled and then they rushed the rest of it and ignored all the mobile order details. Ended up with the wrong item, and the correct item had double-cheese (requested NO cheese) and was missing lettuce/tomato. Despite the ideal location, if it ends up wasting 15 minutes of your time for a 'fast' food order and you end up with the wrong items anyway... maybe we'll continue down the road to the McD's from now on."