PolarStar Airsoft

"Was looking into a custom HPA conversion and the customer service team went above and beyond to ensure I had the information and tools I needed."

"Wow. I’m not even sure where to start. I’m relatively new to airsoft. I don’t know whole lot. I’m like a sponge when it comes to information. I had some questions so I decided to reach out to polarstar via the inquiry under the contact section. What happened after I sent that email I never expected. The very next day I had a response. They answered every single question I had. Explained why they gave that answer. But was conscious about not overwhelming me with to much information, but said that if I wanted to know more that would be more than happy to elaborate. And so being the information junkie that I am I asked them to go on. They responded that same day. From there I have ask several more questions. And they have answered every single question I’ve had. In the past I have dealt with some very horrible costumer service. (People not responding, people only giving out information if you buy something from them, etc.) it was very nice to have the pleasure to speak with polarstar. I would buy something from polarstar just because I was so thoroughly impressed with there customer service support. So polarstar. If you read this. THANK YOU!!!!!"

"Unfortunately my regulator came incomplete from a second-hand store. Polarstar helped me to get my reg up and running again. Great service."

"Amazing customer service, they reply quickly as well! I will be buying again from polarstar. I recently converted my AEG to HPA with a polarstar jack. I pinched the solenoid wires, and they helped me to figure out what to do! Thank you so much polarstar!"

"They have amazing customer service. Specifically, Tim McGovern provided excellent troubleshooting and assistance via email when I was having issues with my Kythera and now it's running great! They reply super fast, provide very detailed responses, and are incredibly helpful."