American Eagle Store 1365 North Dupont Highway, Dover, DE 19901

"My 16 year Olds favorite store! Prices are high but the sales make it reasonable lol. Love the clothes and they're made well"

"Love this place! Clothing is comfortable, and great quality! I have shirts more than 15 years old. I have long arms and their long sleeve tees perfectly where many others are short."

"If I could give zero starts I would. Customer service is HORRIBLE !!! They are currently having a buy 1 one ,get 1 50% off sale on “mom” jeans at AE. Atm so I stopped in to make a purchase. I picked my two pairs of mom jeans and before going to check out I went over to a group of workers putting away clothes to confirm the sale. I stood there and got ignored as they gossiped . I was finally able to get a word in to confirm the “MOM” jeans were on sale they replied “yea” with a nasty attitude . I go to check out the lady at the register seemed she couldn’t be bothered and kept checking her Apple Watch and shaking her leg when trying to check out . She rings up the jeans and says “did you get the over there and points to the mom Jean section “ I reply “yes” so she calls on the radio to have someone check and says go ahead and insert your car which I do mind you this is the same person I asked about the same . As I pay I look at my receipt and they were not buy 1 get 1 50% off they were both at full price. Now as I’m leaving I say I though the mom jeans were on sale they were yeah but that particular pair isn’t included in the sale I feel like as an employee that I talked to about this sale should have said that before asking me to Insert my card and taking my money. If it’s posted wvweywhere in the mom jean section that they are buy one get one 50% off why would that not be included also why not tell a customer that when they check out instead Of just taking there money . Not only that the staff was just rude and unhelpful the entire time. I will not be back to this store . I’m disgusted in the customer service I received ! I went to the store On 3/03/2022 around 5:30pm"

"Great store, helpful staff if you need them. They’re usually well stocked up. My only thing is when you walk in you have six different employees one after another asking you the same question and telling you about the same sales. I get it’s their job and they do it well but corporations should understand that shoppers don’t want to be bugged left and right when they’re just looking for a couple pairs of jeans."

"Made a purchase at the Rehoboth Beach store and couldn't try stuff on due to covid. Went to return items the next day at this location and also do an exchange. When the associate proceeded to do my exchange/return she was getting ready to put my stuff on a gift card. I said to the associate "do you need my credit card?" The associate stated that she could probably just put it on a gift card. She did a return for all the items purchased the previous day. She credited me back on the gift card instead of my credit card. After doing the return and then purchasing the items meant for an exchange with the gift card. She told me I had a little left over balance remaining on the gift card. I said I wanted it back on my credit card. I had the receipt, the clothes were never worn, and tags still attached. She just said "oh I'm sorry its too late its already on the gift card". If I had all the items to make it an acceptable return then why on earth would you put it on a gift card. Even proceeding to put it on one when I asked if she needed my credit card. I will never shop at this location ever again. I've never had this kind of experience."