Chipotle Mexican Grill

"I ordered a salad bowl and was very unhappy. The lettuce was so cold/frozen a little that I couldn't enjoy my food. I took the food back inside to inform them that my food was cold. The young lady spoke with the manager and came back to tell me I couldn't get a refund which was fine because I just wanted my food to be made right. No apology was given which is very unprofessional and a lack of managerial skills. I got back to my car to eat my food and it was still cold. This is the worst Chipotle I've ever been to. My last experience here wasn't good and I didn't leave a review but twice is unacceptable."

"I’ve been to this place 3 times and each time I’ve been there the food always looked like it was old. Then when I asked could I get fresh food they gave me attitude. I will definitely not be going back to this place ever again!"

"I came here around 7:30 12/2. The workers did nothing but, complain that they wanted to go on break. Complaining about a break in front of a customer is extremely unprofessional and off putting. After a terrible experience getting my food, the cashier was very passive aggressive and ignorant towards me. The only way a store could be operating in this manner is if the general manager and assistant manager accepted this behavior with open arms. The heart of an establishment dealing in food services should be service but, obviously the culture in this store is just to get 8 hours and get paid. This store is a disgrace to chipotle and I will never return to experience such savagery."

"Got my meal 15 mins late. Also as seen in the photo the can’t even fill it up half way… It felt half as light as the qdoba bowl I had ate a week ago down the road. Trash all I can say"

"This place is horrible. Two different orders back to back. I didn’t even complain Thursday night, decided not to after I figured it was an “off” night. Then tonight got basically the same. Half the toppings not on the bowls at all barely any rice. Tonight’s chips were so greasy they were rubber. Call Yosemite if you need good Mexican in Springfield."