H&R Block

"My tax professional Michelle helped me out fix some local income tax issues and make sure I was taken care of with no more issues for the year. Highly recommend Michelle. Thank you!"

"Horrible, your refund doesn't come till 8 to 21 days later on your emerald card. None of this was communicated to me prior to filing. I'm still waiting on my refund. Best believe I'll be going elsewhere next year. Very disappointed!!!"

"I called to schedule an appointment. Was told I could come in anytime. When I got there I was told they didn’t have any openings but I could leave my taxes for them to do. After all the paperwork I was told by the “office manager” that someone will call me in 2 days to finish my taxes. 2 days went by and I didn’t receive a call. I called the 3rd day and he says “I meant 2 business days”. What you said and what you meant where 2 different things. From the first phone call I wasn’t told accurate information. Naturally that would upset anyone. When I asked to speak to a supervisor above him he told me that he wasn’t allowed to give me the supervisors name or number which I wasn’t OK with because that tells me that you have too many complaints that your supervisor doesn’t even want his or her name and number out there. Let me also say that while I was there many many calls were coming through as office manager he was rolling his eyes answering the phone very rudely and could tell that you didn’t get along with his coworkers at all. Not very professional at all this is why I give them one star"

"Henry Krowchenko. He's the best. Friendly, personable and a total pro. Because of the way I do my finances, I have to pay the government every April, but Henry makes it okay. He explains why I have to pay and I'm sure he'd direct me if I wanted to avoid the pain every spring but he's never pushy or annoying. Good man. Great tax preparer."

"Mr. Yingling, he is a true asset to your company. Not only does he make you feel very comfortable, he takes the time to break everything down in the simplest terms to ensure you walk away understanding everything that occurred. He is very customer orientated and you can tell he is doing his best to get you the best possible outcome."