Jackson Hewitt Tax Service 135 Christiana Road, New Castle, DE 19720

"The associates at the location were nice as well as helpful. I was a first time customer and was told my tax preparation would be half off the regular price. I was charged $269.00 for the preparation. That obviously means the original price was $538.00. That is ridiculous. I do know that my return is not complicated enough to charge that kind of money. I will not be returning as a customer and will not recommend JH to anyone."

"We had our taxes done last night with Nancy. She was very friendly and professional. She went above and beyond to help us in every way possible. We would highly recommend if anyone is looking for a place to get their taxes done to go to the New Castle location and make an appointment with Nancy....you won't be disappointed!"

"Nancy at Jackson Hewitt was super friendly and efficient. She filed my taxes in 30 minutes and got me out the door. It was the easiest tax service I've ever had. I definitely recommend!"

"The staff was friendly and inviting. The guy (cannot remember his name) was so educational, teaching me things about my taxes. He was also training another employee, she was nice as well. Both of them were very patient and engaging. There was a small hiccup with their card machine but they remained professional and thanked me for my patience. I would recommend this location for sure!"

"I was a walk-in, no one was present at the front desk, eventually someone came from their cubicle to assist. She was very pleasant and professional. I was very disappointed with the fee’s $257 with a W2, Church Contribution and 1 College Dependent. I’ve used them for over 30 years, with no perks excluding the rapid refund. I didn’t owe but will be receiving a small refund, it took 20 minutes to complete. Next year I’ll be looking into a free service or filing them on my own!"