Walgreens Pharmacy
5506 South Dupont Highway, Dover, Delaware, United States
About the Walgreens Pharmacy
Walgreens Pharmacy is a trusted healthcare institution located at 5506 South Dupont Highway in Dover, Delaware. As a leading pharmacy and store, Walgreens offers a wide range of health products and services to meet the needs of its customers. From prescription medications to over-the-counter remedies, beauty products, and more, Walgreens is committed to providing convenient and reliable healthcare solutions. With a team of knowledgeable pharmacists and staff members, customers can expect personalized care and expert advice on their health needs. Visit Walgreens Pharmacy for all your health and wellness needs in Dover, Delaware.
Photos of Walgreens Pharmacy
5506 S Dupont Hwy, Dover, DE 19901, United States
Opening hours of Walgreens Pharmacy
Monday:
14:00 - 18:00
Tuesday:
14:00 - 18:00
Wednesday:
14:00 - 18:00
Thursday:
14:00 - 18:00
Friday:
14:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Walgreens Pharmacy
"I am not a complainer, and I rarely get so angry that I would write a review...this Walgreens encounter is bothering me two days after the fact, so I know it needs to be shared. My sister had a prescription that was to be called in, while she was in the hospital. As we had to pick it up for her, before heading up to see her, we wanted to make sure it was called in and ready. In the middle of a family emergency, hospital admittance, etc...the last thing someone wants or needs to be doing is sitting and waiting and not able to do anything else. I called the Walgreens and waited on hold for 20 minutes. I hung up and gave them more time. Twenty minutes more, and I find myself back on hold for nearly 40 minutes. I tell my mom we're driving down there, and keeping the phone with me, so I can view the people on the phone. Because surely after being told by the hold machine that 3 people are ahead of me...surely, the pharmacist are on the phone, understaffed and working hard...right? The answer is...No. We get in line (phone is still on hold). No one is on a phone. I say to the cashier "this phone has been on hold for over an hour at this point" He apologized but says they are severely understaffed (ironically there are five people in the background as he's telling me that and two of them look to be gossiping...not busy working) I say "so the phones are just bouncing off each other then?" And yes...the answer was "yes" Poor management not lack of staff. No respect for their customers. Horrible customer service. Horrible being human service...no empathy or care given to people in an already stressful situation."
"There's never a long wait to receive a prescription. The staff are very courteous and respectful."
"I called 2 weeks ago to have my prescriptions stop being auto refilled. Friday evening, I got a text saying 4 were refilled. They were closed over the weekend so I called Monday, well after they were open only to be put on hold 3 times and then hung up on after 9 minutes of hold time. Rediculous!"
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