NAPA Auto Parts,

678 North Broad Street, Middletown, DE 19709

"Driving through Middletown to a wedding and my car broke down. Staff was very helpful and even suggested a mobile mechanic who could help my broken down car. Thank you!"

"Never picks the phone up and when they do always have to sit on hold for a hour people aren’t very knowledgeable at there job highly recommend don’t shopping here"

"Usually very good. Warehouse next door so Usually get anything you need if you can wait. Still good products and service, they recently had oil filters for cheap"

"This Napa isn’t what it used to be. Absolutely slow, most of the staff is not knowledgeable in anything automotive. I’ve given it about a dozen more tries, however it’s been getting worse and worse.. I went in last week to buy parts for my classic car 1961 and they said we cannot sell you any parts for that. We don’t specialize on older cars. Advance auto helped me down the road. If you are going to go in here make sure you look up all your part numbers first and have them written down, the staff struggles to look up parts. It’s like they don’t have enough wattage in their heads to look up the right parts."

"Prices are way to high compared to other automotive suppliers. Very short staffed at this location. I called in to confirm parts were in stock, on hold for half hour, they confirmed parts and get to store and they COULDN'T find two seals, Warehouse across lot has 4, but closed at 4:30-4:45, why? Store is open until 6, maybe close warehouse at 5:30. NOW job has to wait until tomorrow to finish. Have to pick up two seals in the morning. Very disappointed at this Napa location, they used to be top notch but no longer my go to supplier."