H&M

"Ghetto, rude cashier, not to mention lazy workers."

"H&M is one of my favorite stores to shop in. I can always find something unique and pretty. And of course, always at a great price. I love the idea that if you bring in a used item, you can receive 20% off on your next purchase H&M style is modern, so that makes a great place to shop. They have multiple styles which can make your shopping experience easier and great pricing ."

"It is not allowed to measure in measuring cells today. To my question, where can it be measured? I was told, outside. And if the size is not good - come to exchange. I'm not local. And I don't have the option to change again. There is no reason to close when the store is open."

"I am a long time H&M customer and I did not have any bad experience until now on 3/22/22 at the palisades mall store, I wanted to reach men t shirts it was a little high up. I asked one of the employees to get it for me and she just says no to me. I asked her do you work here? she says nooo and walk away mean while she is wearing a name tag also she is fixing clothes in the store, what I did was I found a stool and got it my self …….. I Got home I realized that the security sensors were not removed from my two dresses I bought that my daughter needed for the next day. Those sensors did not went off when I walked away from the store. If they did at least I could of go back to the register and have them removed….. my daughter got so upset . So I came early today of course to get them removed it was around 10:30 of course doors were closed but I see employees walking around and I asked please to remove those sensors for me cause my daughter needs a dress ASAP and she said no wait until 11 I explain the reason why and she said let me ask my manager and I said please do. Of course the manager said yes they did it me. I thanked her and I apologized with her but at the end I did not like when she said to me “ next time don’t come before opening hours “in a very rude tone, and I said to her okay I won’t as long as you guys make sure you do your job and walk away."

"Are fitting rooms still closed at this location? I have purchased countless of garments at this store since it has opened. I have been a loyal H&M customer. I had an issue yesterday, March 15th. I am triple vaxxed with a mask on. I also used a hand sanitizer before entering the store. A staffer told me I was not allowed to try on a piece of garment inside the store. I was disappointed. I used to like this store, but now, shopping and customer service experience went major downhill. No one seems to want to help you due to a staffing shortage. How come at other locations & other stores, they opened their fitting rooms? So I called H&M customer service today, March 16th and the customer service online and on the phone said fitting rooms are opened. Yesterday, I was NOT allowed to try on clothes. It seems to be a staffing issue. I am Asian American and it seems that I was not felt welcomed in this store yesterday. It is quite disappointing. Hopefully, management and staff members are willing to be open to feedback and be more welcoming to customers."