Massage Envy

"Cecilia rude as can be on the phone when I told her I recived a gift card when I spoke about that I was then treat it like a subhuman and then was told that I could only get a 90 minute massage not what I actually asked for which was a 60 minute and then the prices that are listed on the website I was told we’re not the actual prices that I would receive the mine would be higher. This is completely unethical, unprofessional, and I will never ever use this company again they need to be shut down and investigate it for fraud."

"It's been a while since I was there, but what I liked was they had a person who could do deep massages. It really helped. Now it's difficult to find an opening and it has gotten a lot more expensive."

"Hated it came out of there feeling greasy. I wanted a woman massager and got a male. They took my reservations but never asked me if female or male. The people who work there talk about you behind your back. Lousy experience. Never again. Do Not recommend it."

"I had a great experience. France was wonderful. For those leaving low star reviews due to the time- please read the website prior to booking. It clearly states the 60 min massage has 10 min for changing/consult which means your massage is 50 mins. They also use a tablet with a timer, so at any time you can see how much time is left. Yes, I understand the initial tablet “consult”could seem impersonal, however you can also voice your areas of concern prior to your massage. Personally, I thought the tablet was very easy to use and allowed me to pick which areas I wanted more work on. I ended up getting a membership because I enjoyed my massage that much!"

"I was disappointed. The tablet to answer questions had a very impersonal feel. While I get thst there is info needed, it would have been nice to have a conversation with the actual person doing the massage. The women who did my massage was not very good. She even ended the massage saying that she could tell I wasn't pleased, and maybe next time, someone else would be a better fit. I have not returned and don't plan to. Smaller locations with a personal touch and someone who talks with you before hand is so much better."