O C Nails,

11805 Coastal Hwy # R, Ocean City, MD 21842, United States

"Great service! The staff was very efficient and friendly. We had great conversations during one of the best pedicures I’ve had. Highly recommend."

"Staff was super friendly however within a day my top coat gel was peeling off my nails. I was there on vacation so I can't go back an have them fix it."

"The staff were polite and showed great customer service. My husband and I got pedicures. They did a great job on our feet. And the massage chair was a plus."

"While the quality of workmanship was fine, the customer service was deplorable. First, despite an appointment, you always wait 20 minutes or so. I get business is unpredictable but last week's 40 minutes is not acceptable. I have been going for two years, but was told that no longer were they taking appointments for either Kenny or his wife. I accepted that, despite the fact that I was year round and an established customer. Nothing against the new help but the expense is a lot for me and I need to know the quality is there BUT during my last two visits both of them took repeated customers specifically for Kenny or Heidi. Also I got routinely charged for gel pedicure, and didn't get gel . Brought to their attention at least 5 times this summer .I also was made to pay a recent charge to remove two very small pieces of polish from an old manicure. Literally 45 seconds or so. When I questioned it the wife told me "you owe it.. $70." No discussion, no explanation,no customer service. I have NEVER posted negative about any small business, but this just continues to agitate me and feel the need to share. Guess they have enough business to ignore customer service but not for me. Can never spend any more with this place. Sorry."

"Super expensive and wayyyy below sub par quality. Waited almost 40 minutes even though I had an appointment. They were super rushed because they try to take on too many clients. I got a pedicure and fill. They didn't even get all the dead skin off of my feet. Pics show what I asked for vs what I got. Definitely don't waste your money here."