Faithful Friends Veterinary Clinic
165 Airport Road, New Castle, Delaware 19720
About the Faithful Friends Veterinary Clinic
Faithful Friends Veterinary Clinic is a trusted institution located at 165 Airport Road in New Castle, Delaware, United States. We provide top-quality veterinary care for your beloved pets, ensuring they receive the best treatment possible. Our experienced team of veterinarians and staff are dedicated to the health and well-being of your furry friends, offering a range of services including routine check-ups, vaccinations, surgeries, and emergency care. At Faithful Friends Veterinary Clinic, we understand the special bond between pets and their owners, and strive to provide compassionate and personalized care for every animal that walks through our doors. Trust us to be your faithful partners in keeping your pets happy and healthy.
Photos of Faithful Friends Veterinary Clinic
165 Airport Rd, New Castle, DE 19720, United States
Opening hours of Faithful Friends Veterinary Clinic
Monday:
Closed
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Faithful Friends Veterinary Clinic
"If you care for your pet do not take them to this disease infested place. RUN as far and as fast as you can! Your pet will remain sick and will need even more care. TO REPLY TO THE COMMENT MADE BY FAITHFUL FRIENDS YOU GAVE ME A SICK PET. Check your records. The poor little Yorkie had kennel cough and 4 loose teeth which had to be removed. Everytime I tried to make an appointment to have these issues taken care of I got the run around, long response times and she never even got the free visit for the voucher they gave me when I got her. I never could use it. It was like a scam. I eventually had to take her to the hospital to have her checked out and taken care of. They scheduled her surgery to removed the 4 teeth and she also had to be given meds twice for the kennel cough she had. She certainly didn't get it from me. I spent upwards of $1,300 to help the sick pet they gave me. I see after reaching out again nothing has changed. I requested an appointment not on the 27th but on the 21st. It took a day or so for them to reach out to tell me they don't have any immediate appointments but would have some following week. I said ok what date? It took another couple days for them to reach out with an appointment day they said was available. I immediately responded and agreed to the day and asked what time and I got no response. A few days later when they did respond they to me the appointment was no longer available. They then responded with another message saying they had appointments the following week again, just like the first time. I responded immediately and asked what date and time??? I got NO response. I then called and left several messages( 3 to be exact) which till this day was never returned. But once the damage was done and I posted my review on my experience, my phone rang immediately. I immediately declined to speak with them because I have no need to speak to anyone who shows false concern after several attempts of me reaching out for help with my pet with lackluster responses or no response at all! YOUR ONLY CONCERN IS MY REVIEW, BUT NOT MY PET?? Where was the concern and my phone ringing off the hook when I was reaching out for help for BOTH my pets??? The same effort that was put into calling me 3 times back to back to talk to me after I wrote my review, should have been the same effort put into 1 reasonable response to my several texts and phone calls about my pet. If that had of happened would not be here. So someone needs to hear this. If your pet is sick run and go elsewhere. They will end up sicker waiting for Faithful Friends to respond to your request. This is MY experience I had with them. I'm not speaking for anyone else. I gave them a pass on my first experience with them and did not write a review on my Yorkie. As I see nothing has changed, I decided to post my entire experience. They may have been ok for other folks but not for me. I guess it's a dice roll or it depends on who you are."
"Took my cat to get spayed here and she ended up contracting feline panleukopenia. Person who answered the phone blamed me, but my cats were inside cats and had never been outside. Perfectly healthy for 2 years and then I take them here and had to put down all of my cats within a week. Never said sorry for my loss, never took accountability, and on top of my grief they blamed me. Even other vets said there was no way my cats could’ve gotten it anywhere but this place."
"I love this sanctuary - nothing like it. In my hour of emotional need the staff at this facility was: caring not just about the kitten, but my emotional state. Understood my grief after I shared my horrific experience at the Delaware SPCA, A St., Wilmington, refused to take in a suffering kitten, told me to take it home, Care for it for two weeks knowing the kitten would die while in my care, bring it back to be reassessed. They knew that kitten wouldn’t have made it. Faithful Friends took the kitty in, thru my tears, I signed it over. The SPCA:LITTLE HOUSE OF HORRORS is no place to take animals, unless in my opinion they are quite healthy and you’re part of “their program”. No thank you! Snobs is what comes to mind when I think of how they showed no mercy. I ♥️♥️♥️♥️♥️♥️ and admire the staff - they are caring and compassionate to both the animal and the human. The staff informed me of the various issues Mommie faced, at least they assured me they would do all they could to help save her. NOT - take the her home feed her, and bring her back in 2 weeks! Thank You Faithful Friends - Your jobs is not easy, but you bring integrity, animal healthcare to the forefront. KUDOS!!!!!"
"I really appreciate you not getting crazy with my Dog's diagnostics. I was a wreck. Dealing with sick dog. Plus everyone on the staff was so friendly. You did a great exam, and labs. Enough to know she was ok."
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