Arrowhead Court Apartments

"Management has directed the after hours maintenance hotline that your only in-unit toilet failing after hours does not qualify as an emergency and has to wait til regular business hours to repair. Leasing office regularly sends out condescending and accusatory emails to all residents. Laundry prices have been raised recently. They put a note in your lease that pest services for some of the things you're most likely to get (begbugs, fleas) are not covered by them. There have been mice in our ceiling for years and all they've said is that they can't control what other units attract. The halls are always filthy, as well as the laundry rooms. The laundry room has been regularly leaking into the hallway for a long period of time. There is frequently trash from other residents and repairmen in the courtyard that does not get cleaned for weeks at a time."

"You can definitely find a better apartment for the price you pay here. My unit was dingy and dated with a small kitchen. Most of the other tenants kept to themselves, but there was a huge problem with packages being stolen; when tenants ultimately complained, management's solution was to send a mass email asking the thief/thieves to stop...maybe try installing some cameras instead? This brings me to my next point, which is that management was terrible. Never have I had such condescending, passive aggressive, and overall unintelligent emails sent week after week. Laundry was also a nightmare. The units were constantly breaking down even when recently replaced, and management said if we didn't like it then we should find a laundromat. Last I checked part of my overinflated rent was supposed to include onsite laundry! This would be unacceptable even if management wasn't so rude about it. The only good thing about the place was the undersupported maintenance team. They busted their butts to try to fix whatever problem came your way, and they were friendly and sympathetic with every encounter."

"The apartment are in good shape. I was in a bit of a bind needing to move immediately. Debbie went out of her way to get me a unit as fast as possible. The apt is spacious with lots of closet space. The den area, in the one bedroom, is also perfect for a small office. The complex is in the middle of a single family home community, so its also pretty quiet. Overall nice, affordable, and would recommend."

"Been here almost 5 years and I want to keep the information simple. Pros: -price it’s pretty cheap -size fairly large compared to other apartments within 5-10 miles -new management is much better then previous and is working hard to better things -location it’s near 95 north, Philadelphia airport, Philadelphia, and Wilmington. -shopping tax free Delaware is close. Cons: -the windows are loud they bang around during storms and you can hear anything in the parking lot -walls are thin and neighbors are heard -laundry is pricy at about $3.50(wash+dry) per load. -there are bugs. Overall I would reccomend here as in terms of cost and size it’s unbeatable. The thing is the location here is smack dab in between money, and poverty. You want cheaper rent you can find it but not anywhere I want to live. Going to the fancier apartments around here will cost you 300+more a month and they are typically about 20%+ smaller. I reccomend buying a small fan to drown the noise when you sleep, and keeping your apartment well cleaned solves any insect issues. I give it a 3/5 because it still needs a lot of work. Would give 4/5 otherwise."

"We recently underwent a management change and it was for the better. As a resident I am interested in prompt, kind, and caring service. The employees here definitely help to make apartment living easier. The apartments are spacious and everything is in good repair. However, our neighborhood friendly maintenance men Tom and Bruce are always available if needed."