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European Wax Center
3162 Fashion Center Boulevard, Newark, Delaware, United States
About the European Wax Center
European Wax Center in Newark, Delaware is your go-to destination for all your waxing needs. Our expert staff provides a range of services, from full body waxing to eyebrow shaping, for both men and women. Our convenient location in The Christiana Fashion Center makes it easy for guests in Newark, University of Delaware, Bear, Middletown, Glasgow, and Pike Creek to experience our award-winning services. With our Wax Passes®, you can enjoy smooth, hair-free skin year-round while saving time and money. Book your reservation today and let our trained professionals help you feel confident and radiant in your own skin. Don't wait, sign up now to receive exclusive offers and birthday treats!
Photos of European Wax Center
3162 Fashion Center Blvd, Newark, DE 19702, United States
Opening hours of European Wax Center
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
08:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of European Wax Center
"I don’t usually complain, or even write reviews but I had to this time. Back in November of 2022 I bought a wax pass. It was suppose to be for a full bikini, I got the whole 9 months. I even paid in full upfront instead of a payment plan. A couple days later I saw I was charged for a 9 month Brazilian instead of full bikini which is definitely a bit more. The manager called and said she would add 2 more wax passes to my pass, because the other option was to completely refund me and recharge it. I was totally fine with this deal. I just went to use my last pass on the account, and the girl at the front desk called the manager and she told me the manager told me I had to pay for that last waxing. I’m sorry, that was not what I was told and I wish someone would have told me before I went to my appointment, because I would have cancelled. I believe the management changed hands and lots of things have gone downhill this year which is a shame because I use talk highly of this place. I will say this is not the waxers fault, or the staff at the front desk. They are always kind. However this past year I’ve had other things happen. For 1. I had an appointment almost given away. I had a scheduled appointment , and when I came they told me I was already checked in, which I clearly was not. And apparently they checked another girl under my scheduled appointment. Luckily I showed up early and I was able to get it, but what if I hadn’t? Would one of my passes have been given away? Also, they changed their point system I believe sometime in the summer, and told no one. Luckily one of the girls at the front desk told me so I could use my many points that I was about to completely loose. Also the turnover was crazy this year. Once I got comfortable with a waxer, I would come in and be told I was changed to a new one, without any notice. It sucks, because I like going here. They are Convenient and clean."
"It’s been quite a long period of time since I’ve gone to the EWC location here in Delaware but I was extremely pleased and JP/Jasmine was absolutely wonderful, - very Professional & thorough - I’ll be sure to ask for her when I make my next appointment!"
"Miranda is amazing. Such a sweetheart. Great conversation. Gentle, very attentive, & always makes me feel so comfortable. I appreciate you Miranda !"
"I’ve been going to European Wax Center for over a year and I’ve had a great experience every time. Katherine is great at what she does. She talks to you and makes you feel comfortable in an uncomfortable situation. She always has a positive attitude and I look forward to catching up with her every month."
"In 2022, I was a regular customer of the European Wax Center at 3162 Fashion Center, Boulevard Newark, DE 19702. Prior to 2022, I hadn’t had any skin issues with your products. I was very happy with the service I received. However, I received a wax in 2022 where I had a pretty nasty but mild reaction (Hives, itching). I assumed that maybe the wax was too hot or it was a one off situation. I let the issues heal up and forgot about it. When I returned the next time I had the same reaction but worse, hives, blistering, itching. I spoke with a manager at that point and she stated she would refund me my wax passes. That didn’t happen. I followed up but didn’t hear back. I did forget about it for a while life got busy, and I moved. I was in the area on December 30, 2023 and attempted to get the issue resolved. The women at the counter were very sympathetic and attempted to help. The manager was a different story. She was completely blasé, offered no sympathy whatsoever. She basically told me there wasn’t anything that she could do to help me and offered no solutions whatsoever. When she finally did make a marginal attempt she gave me a store credit. I have $600 of store credit that I cannot use because I have a severe reaction to your product. I was already aware that I couldn’t use any of your or scrubs because of previous issues. The manager would not even give me gift cards so that I could attempt to recoup my money by getting other people to use your services. At this point I just want my money back. I do not want to have to pursue legal action because prior to this point my experiences with your company were good overall. But I do not think it is a Sound business decision to refuse to give someone back their money for a good or service they cannot use due to severe skin sensitivity."
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