Images Salon

"Daughter was not happy with her hair, spent 80 dollars for an unhappy kid that I'll have to go get fixed somewhere else. Manager refused any discount."

"Great place to get your hair colored, cut, and styled! They know how to do the latest coloring techniques and they are also great with kids. Chandis and Sara C. are great stylists! Check out some examples of end results on their Facebook page."

"The past 2 times I have went there, I had to wait a while. This time I went before my appointment and I waited 40 minutes and they still weren’t done. They are slow but they cut hair good."

"I love Images Salon! I have finally found my new hair home. I have always been greeted as soon as I arrive, staff is always smiling, very clean and tidy environment, very cool ambiance, and great results. Oh, and for the customers who may not remember to write things down....they have a great appointment reminder system :)"

"I wouldn't even give them 1 star for their horrible work and lack of professionalism! Went in with less than an inch of warm medium blonde roots and the rest was platinum blonde hair all the way down to my middle of my back. Asked to have my roots blended in better with my platinum since I just received a more professional job and wanted a more professional looking hair. I left with BLACK FREAKIN HAIR! MY ROOTS WERE BLACK! Literally 2-3 inch roots of pure black and the rest of my hair was still platinum. I tried every shampoo in the world and scrubbed my hair for hours while I sobbed. Nothing touched it. I went back the next day and asked to have it fixed. Demanded against bleach and demanded a strand test with whatever they planned to use first. The girl used malibu cpr color removal treatment (her 1st time using) on the back of my head and kept checking it but she thought it wasn't working. So she comes to me and brings me to the sink saying she had to mix something else up that would make it work. Guess what it was!? Bleach! My scalp was burning and she was thrilled it was pulling color in less than a minute. She immediately rinsed and I sat in the chair crying as she tried to rip through my not able to be brushed hair. I told her to stop as I couldn't watch her rip out my hair and that I would do it. I tried to and couldn't because it was so bad. I started crying and pulling the gued hair out of my brush. The girl tried to tell me it was okay cause they are only small chunks of hair falling out not big ones! (Excuse me!) Asking me what I wanted to do, offering to tone my dark orange brown roots. (Anyone in hair knows it's impossible to tone dark hair). So the owner, Kristin chimes in at this point, asking what the problem was! I said I came in with platinum hair, asking for my roots to be better blended, my roots were dyed black, and now after 3 attempts with miracle cpr and bleach, it's falling out and still not the color I wanted. She continued to argue me that I had to have asked for this and even said she would call the stylist who did it. I asked who on God's earth would ask for this and how that would fix my hair right now as clumps of it sat disconnected from my head. She continued to argue me to the point where I got up and walked out! I then went back in to obtain her information and corporate information and she yelled at me in front of everyone in the salon stating she is the "owner" and "what was I going to do sue her?" Well guess what Ms. Sadler, you messed with the wrong person in this town, and I will do everything in my power to make sure everyone, including the BBB and State Board of Cosmetology, knows about it. How dare you ruin people's hair and then blame them for it!! You do not deserve to even own a shop! Especially when you make a inexperienced employee of yours do a color correction not knowing anything about it. That is a reflection of you! -Day after update, my scalp is still burning, my hair is as dry as straw at the root of my head even after doing high porosity protein masques and conditioning for hours. I decided to wear my embarrassing hair up all day to hide it and then come home to find out there is a huge orange chunk in the back of it from where they originally did the malibu cpr treatment strand test that obviously worked! But instead of doing that all over, and only having to tone out the orange color, they decided to use bleach instead and now my long gorgeous hair is an inch short in the front from it being fried off. Thanks."