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The Ritz-Carlton, Philadelphia
10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States
About the The Ritz-Carlton, Philadelphia
The Ritz-Carlton, Philadelphia is a luxurious lodging institution located at 10 Avenue Of The Arts in the heart of Philadelphia, Pennsylvania. This elegant hotel offers world-class amenities and impeccable service, making it the perfect destination for both leisure and business travelers. With its stunning architecture, upscale accommodations, and convenient location near top attractions, The Ritz-Carlton, Philadelphia is a premier choice for those seeking a sophisticated and unforgettable stay in the United States.
Photos of The Ritz-Carlton, Philadelphia
10 Ave Of The Arts, Philadelphia, PA 19102, United States
Reviews of The Ritz-Carlton, Philadelphia
"Normally we have a great time with superb service but the last time we stayed, 4 people barged into our room unannounced over a 1-night stay. One was at 9:45pm when we were already in bed. Thankfully we had the latch lock on the door. Otherwise it could have been awkward. It was like no one knew the room was occupied. Breakfast was decent but way overpriced. Spa was okay but the sauna and steam were out of order. We were on the 22nd floor and could still hear the street/car noise. Don’t expect quiet anywhere in Philly. Beds are comfy. Bathrooms are clean."
"Rooms are nothing to write home about — small, slightly dated, uncomfortable bedding and pillows (the pillows are really bad), and half the lamps didn’t work. Where this property really shines is the lobby and the staff. Those are both worth the price — the rooms, however not even close to worth it."
"Presently staying at this hotel and I’m appalled at the experience. Firstly, check in is at 4pm, at the time of check in, I never got notified my room was ready nor received my key to check in. Secondly, when I got to my room, the room was filthy. My blankets and pillows were covered in red stains and crumbs were all over the tables. There was also no soap in the room, which I was confused about. On notifying the front desk, I was not really given much understanding; however, the bedding was changed fairly quickly. Still, no excuse for a 5 star hotel to not have clean sheets on the bed and crumbs elsewhere. There is a hole in the ceiling where a light fixture would have been before demonstrating exposed wires. Lastly, the room vibrates loudly when the shower is on. Overall, just a weird experience. One time I came back to my room door wide open with all my bags, electronics, and luggage open on display because housekeeping stepped away for a moment. I was upset at this because someone could have easily stolen my handbag close to the door. Turndown service was given on the first night, not the second. We were told we would get a fruit bowl, we never got it. This was a special occasion for us and the Ritz ruined it. Wish we stayed at our original hotel booked. The breakfast downstairs was also disgusting. I ordered Eggs Benedict and got a spicy dish and was advised that the chef made the recipe wrong recipe for the day. The food did not taste fresh in any capacity. Needless to say, I don’t complain much; however, this is defaults not acceptable and not the experience paid for for a 5 star hotel. Look elsewhere."
"Please understand that we were at an event located within the Ritz-Carlton. The Pink Room. This was a bucket list event that was overpriced There was no room for mingling. The decor looked like it was purchased from the dollar store. The good thing was we were able to make conversation with each other and the party we shared a table with."
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