Relax Inn,

133 South Dupont Highway, New Castle, DE 19720

"I like the location and it's a nice and quiet area."

"Old school motor hotel. No ice ,no wifi. But when your real tired a place to sleep."

"The room was clean and decent but they double charged my credit card and even knowing they did so refuse to credit my money back i have proof of the double charge and still nothing scam artist is my opinion unless they do the right thing and issue me a credit"

"Very clean for a motel but the beds are small can you at least put queen beds in the rooms and a microwave thank you. Overall not bad and definitely not what I was expecting."

"First off let's start with no wifi. The night staff and day staff seemed more interested in telivision and their cell phones then they did talking to me as a customer or helping me with any needs. The rooms were small and very cramped. The mattress had no type of liner to protect from bed bugs and literally every piece of furniture was made out of metal. They one nice thing was they offered direct tv. I kind of liked that but the picture resolution looked old and faded. Also the toilet was low flow which made my 3yr old daughter confused as to why the water wouldn't go away when she flushed twice. So then came the next morning. (We accidentally forgot to set our alarm not to mention we were never offered a wake up call like I have been offered at every hotel since 1987) so we ended up checking out at 11:17 am. This apperently was a problem for the woman at the front desk. I told her I was sorry it was a honest mistake she said she didn't care and kept repeating that 11am was check out. I again said sorry and also informed her that the clerk last night never went over procedure (again like every hotel has gone over with me my whole life) not a big deal but still. She said "no one gonna tell you times" and pointed to a small sign that anyone would have over looked. So to sum it up terrible staff and crummy rooms. For almost $10 less you can stay at the Dutch Inn with a larger room and bathroom bed bug liners wifi that works very well. TV's that don't look faded and a toiled that will suck down a Cadillac. Not to mention the staff at the Dutch Inn are great and will even take their time to call you at 10am just to remind you that check out is at 11am."