PetSmart
1390 North Dupont Highway, Dover, Delaware, United States
About the PetSmart
PetSmart is a popular retail store located at 1390 North Dupont Highway in Dover, Delaware, United States. This store is a one-stop shop for all your pet needs, offering a wide range of products and services for dogs, cats, birds, fish, and small animals. From high-quality pet food and toys to grooming services and training classes, PetSmart has everything you need to keep your furry friends happy and healthy. With knowledgeable staff and a welcoming atmosphere, PetSmart is the perfect destination for pet owners looking to provide the best care for their beloved animals.
Photos of PetSmart
1390 N Dupont Hwy, Dover, DE 19901, United States
Opening hours of PetSmart
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of PetSmart
"If I could give zero stars to this establishment, I would. Not only are they unprofessional, but they are disgraceful and liars. They refused to groom my dog and made false accusations against my dog that I had never been told before by PetSmart or any grooming facility. My dog is a joyful pup who has spent his life going to grooming, dog parks, dog daycare, and boarding across the country. In every facility he has been, I have received nothing but compliments about how loving he is. Thus to hear Alyssa make up lies about my dog was absolutely insane. I expressed my concerns to a manager at PetSmart’s customer service via phone and they overrode the block PetSmart of Dover had on my account to schedule my dog. The same worker named Alyssa proceeded to call me to cancel the appointment stating that despite what PetSmart at the higher level said, she will not be grooming my dog. She seemed to be on a power trip, which is beyond unacceptable. I filed a formal complained against her and the store. PetSmart lost my business for good. I recommend you take your dog to a more respectable facility like Petco or local groomers where you will find honest and caring workers. Diamonds Place Dog Grooming is an excellent facility that I’ve used before. There, your dog will definitely be treated with respect. It’s sad to see PetSmart get destroyed by rude and power hungry employees."
"Great items for my pet Oreo whose a tuxedo cat with short tail. I was visiting and brought a few cans of medical urinary cat food. I bought him some snacks and cat toys he's enjoying the three things. Got more items for him"
"I came here last week to get a filter for my fish tank. Only pet smart carries Top Fin products that are acceptable for my tank. The cashier and other staff members were very knowledgeable and able to answer my questions."
"My dog had been using the grooming services for about 5 months or so when the groomers began to say he was snapping at them. My dog has no history or aggression to humans or other dogs, so I was very surprised. Then I pick my dog up with half a haircut and special handling fee of over 15 additional dollars. I was told my dog was too aggressive for the haircut. A manager would have to finish the haircut. No one ever called me, and the haircut was never finished, and my dog was not even washed. I later learned they were overbooking the services and man handling my dog, which caused him to act out. For the money not worth it at all. Not to mention, the store and grooming area are always filthy. Take your loved pet somewhere where they will be treated with care."
"This Petsmart is very big, with a large inventory of products and pets. This is one of the only pet stores that still has a fish department where you can buy fish. They also have an adoption area with cats. The selection of dog and cat foods was pretty extensive, as well as toys and clothing. They have birds, lizards, rodents, and spiders. The prices were decent and the customer service was good. I came here looking for a specific fish food, which most places don't carry. They had it."
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