Safeway 2400 Peoples Plaza, Newark, DE 19702

"I used to give this store 5 stars. After what my brother experienced today it is now 1 star. He was racially profiled and wrongfully accused. After being proven wrong all they gave was "well sorry you looked like the guy earlier today" and "there has been a lot of people stealing lately." It was an embarrassing situation for him and he came home so upset. We will never be going back."

"I normally don't shop at Safeway, due to location, but stopped in to pick up a few item to take to work. They had the clerical items I needed and I picked up lunch as well. Im kinda disappointed with the chicken from the ready to eat section as it was too dry for my liking. Other than that store is well stocked and very clean."

"If there was less than one star I would use it. My husband and I are handicapped and sometimes we can't grocery shop in person. We like the staff and prices are good, we have shopped there for years. we have used pick up service in the pblackast but we used the service a few days before Halloween. Our pick up window about to close, no notification to pick up, so we called the store, no answer. Drove to the store, nowhere near completed, waited in parking lot 1.5 hours. Okay, everyone has a bad day. So I thought I would try delivery service. We had appointments early in the day, so picked 4pm - 8pm so as not to miss delivery. At 8:30pm checked the site, nothing. Inquired about the order through online chat. They put a ticket in to driver for them to make contact. A miracle! A car blip on the map heading to store & then off to my house. ETA 10:14 pm, all lights on, opened door, stood on front porch. Got a message 10:18pm groceries delivered & a black picture with lights(?) in the distance. I'm still on the porch. At 10:49pm back to the online chat. They said it showed delivered. So the chat suggested I check with neighbors, basically me handicapped should go door to door at night in the rain. My only recourse is to cancel the order, in which case they would refund my money in 5-7 days. I asked that they have the manager call me, store closed at this point. Next day 3pm still waiting. Chat said they sent a message to corporate management team. My credit card company states that I have to wait until the pending charges are posted in order to dispute. Charges for the groceries & miscellaneous charges which total $ 407.00 includes a $21 tip. Merry Christmas someone!"

"Bought some neck for stew and it was full of fat pieces which should have been disguised into the packet. This put me off so much there is no way I am likely to go back here for lamb . It not honest practice as the picture shows . This was from one small packet total weight about 2 lbs and I lost half of it to this packed fat . Very bad ."

"I really liked the lady who was working in the cakes section , she was so helpful , polite and sweet. So was the guy at the billing counter. This was my first visit to Safeway and really enjoyed shopping there. I would really recommend shopping there if you never went there . Staff were really nice to me."