Best Western Galaxy Inn,

1700 E Lebanon Rd, Dover, DE 19901, United States

"2 night stay, weekend fri-sun, Customer service was excellent. Room was generally clean. Found a spot on the floor behind a chair that didn't get cleaned. Otherwise, the facility was very well maintained. Breakfast was disappointing. The pancake machine was almost out the first morning, Saturday. Second morning it was completely empty. The sausage looked like it was leftover from Saturday. Great selection of beverages, cereal, muffins, bread etc. Good value. Better if the breakfast was on point."

"No one answered the phone for either us or Expedia when we were trying to check in. No one available at the counter. No vacancy signs all over the place with an empty parlor. Clerk finally pulled up in her car as we were getting ready to leave."

"Very disappointed. The rooms are outdated and have a nasty odor. Didn't know if I was staying in a halfway house or housing for addicts. Junkies walking through the hallways. I went to the front desk to make a complaint and they didn't seem amused at all what I was telling them. I asked for a manager/supervisor Saturday and Sunday and no one was available. They must allow people from off the streets to come in and eat breakfast. My husband and I left and went out for breakfast. I've stayed at this hotel twice in the past and never experienced what I witness this weekend. We felt very uncomfortable. NEVER AGAIN. It's sad because I've emailed corporate and no one has responded to me yet so apparently no one cares about the well being of there guest."

"This was the worst. The nastiest hotel I have ever stayed in. The health department needs to come in and shut them down. The staff was nice that I encountered. But thankfully it was only for one night. My family had blocked off rooms because we were in town for a family function. My 4-year-old was complaining about the rooms. They were musty with mildew and mold. They smelled rust dirt hair in the tub. Unfit for anything. There were junkies shooting up in the hallway. That made you feel for your safety. The pictures on the website are very deceiving. There was so many flies in the room. It was a dead fly in the bed and in the tub. I just stopped taking pictures because it was ridiculous."