Papa Johns Pizza 2114 Marsh Road, Wilmington, DE 19810

"Service sucked they were very busy but that's no excuse my order was ready but it still took 20 minutes to get it there was only 3 people working and one was a driver but again not really an excuse learn how to conduct yourself or find a different line of work"

"Not only is this the ONLY PLACE I have ever enjoyed stuffed crust pizza, they followed my requests so kindly. They cut it into squares!!!!!"

"Never showed and when I called no explanation said to check the lobby of my hotel. I explained its an apartment complex they said oh we can make you a new pizza. Hopefully they can can get the refund request right."

"The most abysmal customer service in existence. How could a store be any more incompetent? We got this free medium cheese pizza coupon because before, we had two pizzas come an hour late. We live literally less than half a mile away from the store. So I went to the store to redeem this coupon, and was told by cashier that I needed to redeem the coupon online or over the phone. Why is there a cash register then? So I called the store number which just directed me to some call center instead of the store. I told the girl on the phone the code, to which she started getting rude with me because I told her I was already at the store. I told her I just wanted a cheese pizza, and she was trying to upsell me on drinks and whatever. Told me "good for you" that I was at the store and hung up on me. Went back inside, was still told that I can't use the coupon again. Called the call center again. Was told that the coupon needed to be used on the app instead of on the phone. Why would the cashier tell me to redeem the coupon over the phone if I'm not allowed to? And why can't I just redeem the coupon while I'm already in the store? Go somewhere that actually takes customer service seriously, this is atrocious."