TownePlace Suites by Marriott Wilmington Newark/Christiana
410 Eagle Run Road, Newark, Delaware, United States
About the TownePlace Suites by Marriott Wilmington Newark/Christiana
TownePlace Suites by Marriott Wilmington Newark/Christiana is a comfortable and convenient lodging option located at 410 Eagle Run Road in Newark, Delaware. This Marriott hotel offers spacious suites with fully equipped kitchens, free Wi-Fi, and flat-screen TVs. Guests can enjoy amenities such as a fitness center, outdoor pool, and complimentary breakfast. The hotel is situated near popular attractions like Christiana Mall and the University of Delaware, making it an ideal choice for both business and leisure travelers. Experience a relaxing stay with excellent service at TownePlace Suites by Marriott Wilmington Newark/Christiana.
Photos of TownePlace Suites by Marriott Wilmington Newark/Christiana
410 Eagle Run Rd, Newark, DE 19702, United States
Reviews of TownePlace Suites by Marriott Wilmington Newark/Christiana
"The only reason I did not rate 5-stars is because of some cleanliness issues and housekeeping skills that I think are questionable, and also the mattress quality. My husband's job requires us to travel and stay in any given hotel for 300+ nights a year. We were in the area for his work and while the room we were assigned is huge, the housekeeping duties could definitely stand to be improved. First things first. The floor when you walk on it was sticking to my shoes, and i removed my shoes, it was slimy/filmy. Because I did not want to lose the size room we had, I decided to ride it out for the entire week and just used one of their dishrags and "mopped" the floor myself like Cinderella: on the hands and knees just a-scrubbin'. It took going over the floor twice like that to get the stickiness/slimy feeling off the floor. The carpets/rugs were fine. While I know the rooms don't get used EVERY single night, there was a slight dust build-up on all surfaces (counters, kitchen table, nightstands, and end tables in the living area), but a simple wipe down of my own was sufficient. And I travel with my own Clorox wipes, no big deal. The mattress was a concern because my husband is a rough sleeper. Meaning, he tosses and turns in his sleep...like he's trying out for the USA gymnastics team doing acrobatic maneuvers. That said, the mattress is a VERY low quality and I felt EVERY. SINGLE. MOVE. he made because if he "bounced", I did too! Change the mattresses...do better here. Terrible quality. As for the housekeeping skills, just call me the "Martha Stewart" representative for Better Homes & Gardens styling. The top sheet was literally on the bed COMPLETELY wrong. The tag for the sheet goes to the foot of the bed. The fitted sheet didn't even fit the bed correctly...ENTIRELY too big and not tucked in. And the pillows were low quality as well. The bed was made, and looked nice at first glance, but the moment we pulled the covered down, you could see EVERY wri kle because the right sheets were not on the bed, nor were they on correctly. I could stay in this room again though. I know not every housekeeping staff is trained the same, but they really should re-evaluate how to clean the floors. That was nasty. But again, I didn't want to lose the room size, so I made a simple sacrifice. I had nothing better to do that day while my husband was off to work. Big plus in my book was that the kitchen in our room provided a full size stove with an oven and I was able to cook a full meal in the room. Very big plus...more rooms should be like this, especially for the longer stays with prices of food everywhere increasing. Staff is amazing and the rest of the room and hotel and grounds surrounding the hotel were great. Just fix the cleaning solution of the floors and more attention to details when housekeeping staff makes the beds, and for the love of all things holy, change the mattresses!!"
"This is a wonderful place to stay. It is centrally located with restaurants and shopping centers around. Christiana mall is only five minutes away. The rooms are spacious, bathrooms are very clean. Kitchenette is equipped with good sized refrigerator, microwave, and dishwasher. Cooktop is electric. The room is impeccably clean. The entire staff is extremely friendly, welcoming, and helpful. I would not hesitate staying here again."
"I stayed 11/30-12/2/23 the staff was wonderful. My first room had ne heat and the room was not clean. They moved me to another room that did have heat but TV stand was broken and there was no out by the bed ti charge my phone. The heater made an awful noise all night and there was a dog on my floor barking. Not my best stay at a Marriott"
"My father and my dog were traveling from Massachusetts and needed a place to stay for the night without reservations. This place was nice enough to accommodate a room. Although we were able to find a room for my father and pet, I was charged 250$ for one night but it wasn't cleaned the pillows and bed smelled like sweat and a horrendous body odor. My father had to use a pillow and blanket he had brought. And the HVAC for the room was broken. So some amenities weren't included in his stay. It was a pricey place to stay without it being cleaned or HVAC working. If you do stay here don't stay in room 101. Other than the that my father was fine, and checked out with ease."
"Before I booked, I called and had three different conversations with the manager about the availability of a walk-in shower for my handicapped father. She assured me that she had two rooms with those available and would assign one to me. Showed up three hours later, and no walk in shower room available. Was assured we would get a discount or a refund, and just got the emailed receipt with full price. No integrity here."
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