Quality Inn

"For this area it's decent, most hotels here are pretty horrible. Typical Indian ran ultra cheap hotel. Total bare minimum type of place. They are renovating. That gives them an excuse to not have anything for breakfast. It saves them money, but they are sorry for the inconvenience. I'd suggest going elsewhere. This is definitely not worthy of being rated as a 3 star hotel. Choice needs to go better."

"I have stayed at this hotel on/off when I am in area for several years AND I MUST SAY this hotel is rapidly declining, it is so old, outdated, rates extremely high for quality, room furnishings uncomfortable, worn, outdated etc now this past year when I need a hotel I got so I travel to Dover even though it to is a older hotel Comfort Suites on 13 DuPont highway, south side has better quality cleaner bath, bed linens nicer TV, better comfortable beds, nicer continental breakfast and much more friendlier staff, ownership at Comfort suites..Sleep Inn, also much nicer Holiday Inn even better all on DuPont highway, 13, all south side 13 in Dover just several miles further south .. if when I stay at this Quality Inn I normally can only stand, stomach one day/night …this Quality Inn in Smyrna Delaware well it truly needs to be completely shut down with a complete remodeling overall inside, out especially of beds, bedding, towels, furniture and new management, staff who physically wants to work daily to better the quality of the hotel and not just have a place shelter to live at and a pay check, a general manager who physically works more then only a few hours a day there, doing the same nothing definitely need new house cleaning staff, perhaps younger physically more capable, knows how to deep clean including all the mirrors in the rooms etc etc most staff there which isn’t many actually live there but all of them are pleasant …my last half dozen stays were just as many others have negativity commented, nasty uncomfortable, declining smoking, stale smelling rooms, worn, torn bedding, old stained outdated towels etc molded bathroom fixtures and I just don’t stay there as much anymore, can’t stomach it, rates to high because I think desperate …I have actually had, seen a room with wires hanging, covered removed my smoke detector on ceiling in the room, most likely guest removed in order to smoke in room a smoke free hotel that is not being inspected and deep cleaned by staff after..the beds are so uncomfortable, old, the comforter same nasty where stuffing was falling out, ripped, worn, wrinkled, old, nasty stained, worn out bath towels, mold on bathroom fixtures, nasty shower, shower curtains, stains on carpet, wear, tear, it’s not even a continental breakfast, , never any fresh fruit like bananas, apples no yogurt, coffee is horrible, coffee area station counter dirty, always looking for napkins or bring my own paper towels and wipe before using, while they have always been pleasant the staff at desk literally do physically nothing but talk on, use their cell phones entire shift, the constant empty parking lot is details of all the above, as well as many of the accurate negative reviews…..bottom line the rates are extremely high for the quality and that most likely is because no completion in Smyrna Delaware, the place is old, out of date and management, owners, staff are doing nothing to brighten the place up, seems like turn over with staff as well a close staff/management relationship….the place really needs to be shut down, completely remodeled, then daily deep cleaning adjust the extremely high rates just to high for the quality…rooms ARE NOT worth more than 70 dollars a night, of course all hotels price gouge, increase rates for weekends and those times are when I never stay and less worth it especially at Quality Inn Smyrna…..time to clean up Quality Inn in Smyrna Delaware, offer more, do better or travelers will just keep going to Dover, MIddletown De area hotels!!"

"Best motel we stayed at during vacation. Super clean. Saw staff wiping down coffee machine even during slow periods. Large comfortable rooms. Great choice if you need to stay in this area."

"Worst hotel I have ever been to. There were multiple leaks in the ceiling. One was massive right outside my room and the brown water was stained on the ceiling for the length of a row of rooms and clearly old - and the ceiling was open. AC didn’t work properly and was the sound of a Mac truck. Stains on the sheets. Shower was not clean. And when I tried to cancel the rez later was told I couldn’t get my money back. Two of my friend couples also left and none of us could stay there. DO NOT STAY HERE. It is a MOTEL not a hotel and had the nerve to charge $175 a night. Go to the holiday in express in Dover instead! Much better."

"Everything was just "ok." The people at the front desk were nice and helpful. But, they advertise as having a hot breakfast. We checked in on a Saturday night. On Sunday, they did have scrambled eggs, sausage, and waffles. However, during the week, they only had waffles. In the juice machine, they only had apple juice and water. Probably won't stay there again."