Jenny Chen Pediatric and Family Dentistry
207 North Guernsey Road, West Grove, Pennsylvania, United States
About the Jenny Chen Pediatric and Family Dentistry
Jenny Chen Pediatric and Family Dentistry is a trusted dental practice located at 207 North Guernsey Road in West Grove, Pennsylvania. Specializing in pediatric and family dentistry, our skilled team is dedicated to providing top-quality dental care in a warm and welcoming environment. From routine cleanings to advanced treatments, we offer a full range of services to meet the unique needs of patients of all ages. Visit us for a healthy smile that lasts a lifetime.
Photos of Jenny Chen Pediatric and Family Dentistry
207 N Guernsey Rd, West Grove, PA 19390, United States
Opening hours of Jenny Chen Pediatric and Family Dentistry
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 16:00
Thursday:
08:30 - 16:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of Jenny Chen Pediatric and Family Dentistry
"Jenny Chen and Co Workers, thank you so much, Today ,I was so nervous and you all were wonderful in pulling 5 teeth that needed to be removed. I felt comfortable because you all answered all my questions and concerns and gave me excellent advice in treatment and procedure in obtaining retainers and best timetable I should take. Your kindness and care was awesome and I truly appreciate your help restoring my smile. Again thank you all very much! Sincerely, Gary McClain West Grove"
"If I could give this place a zero star rating I absolutely would. I went to Jenny Chen for a cleaning as a new patient while 10 weeks pregnant. They had me call my ob to get a letter stating they can do work and tooth extraction and X-rays and the whole nine. Was told I needed a root canal and went home and did my research on safety and such with root canals while pregnant and, shortly after was experiencing excruciating pain from the tooth called on a Sunday and left a message stating that I want the tooth pulled ASAP. They called me back the next day and stated that they can schedule me for a tooth extraction KNOWING I WAS PREGNANT!!!!!!!! I scheduled my appointment and went in they put the topical numbing gel on me. Then Jenny Chen comes in and tells me that she can’t do the tooth extraction. I told them there was a part of my tooth that was cracked and it was wiggly and the piece was bound to fall out soon. They referred me to an oral surgeon who I’ve called numerous times and have yet to hear back from them. As I am eating lunch today that piece of my tooth fell out. I called the office and told them I want the tooth extracted and all they had to say was “the doctor doesn’t feel comfortable and can’t do it” MIND YOU THEY HAD ME GET A LETTER STATING I CAN GET TOOTH EXTRACTIONS AND ROOT CANALS DONE!!!!! So now I am left with a part missing from my tooth with no help from this dentist office whatsoever! If you’re looking for a family dentist and or somewhere to take your children please go elsewhere and save yourself the headache and the trauma. I will no longer be coming to this dentist office and will in fact not be recommending it to ANYONE! Please take yourselves and your children elsewhere where there is a reliable and trust worthy doctor and with specialists who will not give you a run for your money and waste your time!!"
"GO ELSEWHERE! This office is only about billing without respect for patient's needs or time. I made an appointment for my three children to get cleanings at Jenny Chen Pediatric and Family Dentistry. I spent almost an hour filling out online forms. When scheduling, I told the receptionist we wouldn't be getting ex rays on the day of the cleanings. No issues were brought to my attention with this. My children recently had ex rays at the orthodontist so they weren't due. I drove 40 minutes to the dental office. Upon opening the door, a wave of sewage odor hit me like a ton of bricks. It was gross. I brushed it off but was on alert to look around for sanitation issues. I checked in and we took a seat. Upon sitting, there were torn pleather seats and the place looked over crowded and run down. A few minutes later, the Hygenist came out to speak with me. She let me know they couldn't see my three children for cleanings unless I paid for ex rays in their office. I told her we had good reason not to get ex rays because we had recent ex rays. She said if I didn't get the ex rays in their office, we couldn't be seen. This office had three weeks notice to request the ex rays or let me know there would be an issue with cleaning the children's teeth without seeing the ex rays. Instead they wasted hours of my time and put on the pressure to agree to ex rays my kids just had recently. I mentioned our entire wasted afternoon to a friend of mine who told my Jenny Chen did unnecessary dental work on his child when he had baby teeth. She drilled multiple teeth unnecessarily to her own gain financially. Their family verified this with another reputable dentist. This office has zero respect for their patients and is all about billing insurance companies to make the most money at the expense of their patients. What a complete waste of time and disappointment."
"I am actually pretty upset to write this review because my parents have scheduled appointments at the Jenny Chen dentist location since 2014. I had my braces treatment here and I was very happy with the outcome. I am currently a college student and I scheduled an appointment for a replacement of retainers and they said I was do for a cleaning so I scheduled an appointment. On arrival I was treated well and the cleaning was quick. After that I had my teeth inspected and I was told I had one cavity. I scheduled an appointment for the following week to have the filling done and they were getting ready for four cavities that I didn’t consent to, I wasn’t even notified that I had four cavities total. So I asked for my x-rays and I also asked for a second opinion because I wasn’t told about the other 3. Then I asked Jenny Chen to check my teeth again and she said I only had one cavity. I don’t trust Jenny Chen at all cavities don’t magically disappear over night I believe there is some sort of scam going on here! I am definitely not coming back. Please be warned!!!"
"I can’t speak for the dentist here but as for the orthodontist, he’s never on time. Has the audacity to stroll in the office 15-20 minutes late with no regard for anyone’s time. Why do we even bother to make an appointment. Unless you have all day to wait around, I would go somewhere else for orthodontic work."
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