Bassett Medical Center 1 Atwell Road, Cooperstown, NY 13326

"I gave birth to my son, Everest, in September 2022! The care that my fiancé and I both received was amazing. My labor wasn't too bad.(even though I had the epidural) We weren't expecting my placenta to be TWICE the size of Evie (8lbs 0oz) and unfortunately I hemorrhaged and tore a little bit - but things like that can happen. I remember my nurses Mary + Kathleen and Paula CNM. His pediatric was Naomi! We loved our team. We'll be there in June 24'! This time - our daughter Salem will be born "

"My 91 year old father received very poor care numerous times. On Dec of last year he was admitted. Had to wait for hours in emergency room to Get into A room! He was not given medications he needed or proper care. He died of a heart attack while going in to the bathroom unattended the next evening! My mother went the next day to pick Up his personal Items, some of which were missing! Not impressed with Bassett at all."

"Spent some time in the ER before having emergency surgery to have my gallbladder removed. All of the staff I encountered (nurses, surgeons, ultrasound, anesthesia, dietary, and housekeeping) were very friendly and compassionate. My nurses in the ER, OR, and on the surgical floor went above and beyond!"

"I went into Bassett as an emergency patient On Thanksgiving evening two days later, I had my gallbladder out. My family and I were visiting, upstate for the holidays. I must tell you the care and treatment I received there was nothing less than phenomenal. The staff was courteous attentive. The physicians did a superb job on my procedure. They got me out when they said they would. The nursing staff was a real tribute to the hospital for the car I received from them.. thank you to Bassett and my nurses for really doing a superb job. He made what was otherwise pretty terrible ordeal very manageable."

"Their "urgent cares" are often scheduling more than a day in advance, so you can't just "walk in". Their primary care doctors don't stick around, so even if you get a good one, they're gone within a year. Their specialists are generally really good, but they tend to schedule appointments months in advance, then cancel them a week ahead of time because they're going to "be out of the office on that day". Can't doctors schedule their vacations in advance so patients don't get scheduled during them? They couldn't reschedule me until more than a month away. It's a good thing my concerns weren't urgent."