Michaels,

1 Worcester Road, Framingham, MA 01701

"Michaels is great. They always have what I need and the Associates are very helpful"

"W Sandra. Gave us a $50 coupon, and waived our car down to give us the stuff we forgot. Sandra = best customer service."

"The store is always very well organized, the employees are very kind and I always find everything I'm looking for!"

"I wanted to frame 2 odd size pictures and one standard size. They didn't have what I needed in stock, but the frame guy was super helpful and gave me some great advise. I may buy if their website. Great people. One star off for their inventory."

"So I’ve been an artist, most of my life, and I sell my pieces and consider myself an established artist and had a head injury. I go into Michael’s to buy a luminous paint when asking for customer service. The young cashier asked for her supervisor. The supervisor came over, very disrespectful as it was hard for me to pronounce exactly what I wanted in the paint section, ask him for anything aluminous she could appointed me to what they had in any type of shimmer, she somehow in their brain you don’t interest them when your job is to do customer service walked off with a nasty demeanor in a handicap chair. I rolled over to her and try to think of other mediums I could ask for because I needed this for some furniture that we had in the park she responded in a very disrespectful way torn towards me as if I was stupid and said well what do you want? I said I’m looking for powder powder in what? Have a whole conversation about the paint I won’t say racist because it’s 2023, but it was giving that Vive I could’ve asked this woman for anything and I was violating if her response wasn’t with a nasty demeanor I might’ve just said she was having a bad day the fact that she was a supervisor is disgusting and she couldn’t give a good makes you think how many other employees do they have disrespecting customers and getting away with we found what we needed and she didn’t help do it it’s almost as if she just wanted is out of the store sad but true. Got it all on tape after her being rude the first time I definitely started recording thinking I was in the twilight zone. At 50 something years old, she should be fired. My saying is if you hate your job right ruin someone else’s day because you allowed yourself to be miserable. She’s a supervisor to so she knew and when we asked for powder, she brought us to the aisle and then walked away and said we don’t have it if we wasn’t determined to get the product and look at all once we were in the right direction we would’ve walked out I did not getting what we needed. Pretty spiteful when you’re an artist and you need a medium to finish your job. It’s important to get the medium that you’re looking for and frustrating when you can’t find it anywhere and you know the store has it and someone just ignorant stops your way of living cause they’re lazy hateful and"