Michaels

"This location is in desperate need of better management. This was the only Michaels nearby that was listed to have the material I was looking for. However it wasn’t on the shelves so perhaps it was somewhere in these boxes. Multiple isles and shelves were bare and need of being restocked, but by the looks of it I don’t believe it’s getting done. Additionally, i don’t think it’s safe to have so many boxes blocking paths and on the floor."

"This store was a mess. I couldn't even get to what I wanted. I couldn't believe it looked this bad."

"So sad to see Michael’s so so understaff. Also everything is everywhere. I asked for glitter and the assistant had to ask someone else. The place where I was directed had too expensive glitter. As I walked around I found two more places (at more affordable price) where glitter was shelved. Simple things such as Xmas stickers were nowhere to be found. The store looks half empty and disorganized. I feel that the display system needs to change to a more practical and self guided experience. Consolidating similar items would make it easier and quicker. Computers where the client can write the item wanted and find out if available (or not) and where to find them within the store can improve sales tremendously. I walked out with only half of what I was looking for. At another store, I was told that most of the floor employees were attending online sales. If it doesn’t change, I can sadly foresee Michael’s becoming an all online store (or just closing) and jobs made redundant. NOTE: All employee were very courteous and helped as much as they could. Very professional."

"I love Michaels whether I am shopping online or going in store. I can always find what I am looking for in many other things that catch my eye. I love the discounts and the sales that they have different things. On certain days, the reward coupons come back to you. Very quick, and it's worth it! This store right here is very organized, clean. Also, the staff are very friendly and very helpful, which is a plus!"

"Unfortunately I couldn’t find what I was looking for: color acrylic sheets for laser cutting. The staff was helpful in trying to look for these materials, but couldn’t locate them. According to their website, they should’ve had what I was looking for."