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Advocates Community Counseling
340 Maple Street, Marlborough, Massachusetts, United States
About the Advocates Community Counseling
Advocates Community Counseling is a health institution located at 340 Maple Street in Marlborough, Massachusetts, United States. Our dedicated team of counselors and therapists provide compassionate and professional mental health services to individuals, couples, and families in need. We offer a range of therapy options to address various mental health concerns, including anxiety, depression, trauma, and relationship issues. Our goal is to empower our clients to improve their overall well-being and live fulfilling lives. Visit us today to begin your journey towards healing and growth.
340 Maple St #400, Marlborough, MA 01752, United States
Opening hours of Advocates Community Counseling
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Advocates Community Counseling
"My therapist is great(Stephanie dutchnick) goes above and beyond and I absolutely love Kathleen as far as the living room goes on the whole it's great but I'm having some issues with one staff person. And the system needs to change so the human rights officer is available to all guests not just Accs clients which I'm not but don't let this deter you because for the most part the staff at the living room which is all peer run are wonderful. Also you can never get through to a receptionist in Marlboro It just keeps going back to the main menu it's these two issues I dropped one star."
"Talk about a garbage facility. I started off at the Harvard location, and then transferred to Marlborough. I didn’t feel like I was taken seriously. Tammy was super awesome to talk to though, I’m happy I met her. But “Doctor” Robert Karr? Yikes. He “doesn’t like to diagnose” and just rejected what I was told I had in the past from another doctor, and whenever I’d bring up a new concern he would just brush it off. He was looking at the medical facts and not what the patient actually feels. When I’d say a medication wasn’t working, I’d get a “well I guess you’re the one who’s body it is” almost sarcastically. Not a fan of his behavior. I’m not sure how he got his degree. He was also 15-30 minutes late to every single appointment I had with him. I’m sure he didn’t really care because you only see the psychiatrist once every 3 months. Also the fact that it’s mandatory counseling BEFORE a psychiatrist is a joke. And if you don’t continue counseling they revoke your medication. It’s a place where they only care about money. I would run far away from this place. I recommend Tak in Leominster."
"I’ve been with advocates for many years, but since the pandemic my therapist Simone left. Ever since that it’s been horrible, I only had a session with Grace, but since then I’ve been having problems with Grace. But every time zoom didn’t work I would called back but never talked to Grace, I left humorous messages and no even one call back. I never had a problem before it even now that I do see Stephanie every other Monday. I called last week left a message and still no call back, I just wanted to talk to Grace about having some kind of communication but not even that it’s possible. One time I had a session with Grace and I called 15 minutes earlier because my appointment was at 9:30. I talked to one person of course I’m explaining to her about my session and still she had to transfer me, so then I talked to someone named Joshua and I’m telling him I need to be connected to Grace but still he didn’t and I missed that appointment. I am tired of Advocates there’s no communication very disorganized very dirty, I am sorry for complaining but I had a enough with everyone there. I’m not sure how on earth this place has sessions."
"The counseling here was unremarkable but okay. They apparently are no good at data security, though, which I guess shouldn't be a surprise since the office didn't seem particularly organized even about basic stuff like scheduling of appointments and dealing with health insurance, so I doubt they had a very robust cyber security system in place. I haven't received counseling here for awhile, but recently received notice that my personal information may have been compromised in a data breach. There's plenty of pretty sensitive information involved in treating mental health, and for me this breach shows that Advocates can't be trusted to be a very good custodian of that information."
"Kathleen Hoffman is by far the MOST AMAZING psychiatrist I’ve ever met/had! - she knows how to do her job and how to treat people and she does is VERY well, she has helped me, help myself; something NO other “ doctor/professional” has been able to do! More then grateful for her!"
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