Blackstone Steakhouse

"Very poorly managed. Fake posh environment. Total disarray. Food average"

"Reservation 8:00 for 3 arrived at 6:30 wife waited in line to put in our name. She was next in line, but the male host started speaking to the next couple standing behind her. The couple said that she was there first. The host turns to say hi to some people. He then goes back to the couple and disregards my wife... meanwhile I watch. I interrupt and said we are here for an 8:00 reservation and going to the bar for drinks. I responded to an opentable text. I replied if a table opens up will take it. At 7:00 bartender apologizes for swearing and having a difficult time as glass trays are in his walk way. At 7:45 I reminded host that we are still waiting, no pressure as have been at the bar since 6:30 and have been waiting already.. At 8:00 we gather to go to the front. There is an unmade table at the entrance which has been unmade since we arrived at 6:30. They are making it up and placing a table cloth on it. The host says it's my table. There is a cold draft coming in as its next to the host table which is at the front door. So this is how you are treated when making a reservation thru the OpenTable app and how Blackstone treats OpenTable guests or reservations. You would think the amount of time to get a lousy table ready, when it was all along ready since 6:30 unmade. You should of sat us down because you had no intention of giving any other table except for that. I feel that the host was racist. He never came over to ask how our table was. The host already disregarded my whole group, and basically that table was a "I forgot to get you a table" or "i'm gonna get you sucker." At the table, we wanted to order a bottle of Malbec, but the waiter insisted on buying by the glass. Great... whatever. Thought we would be receiving by the glass, but comes back with a bottle. The guys agree that my wife is the wine tester. She pushes her glass towards the waiter as she is the taster, but the waiter still filled my glass which I pushed towards my wife. She was disregarded again, this time by the waiter. Asked if he knew how many Escargot come in the appetizer. He guessed five... but it was actually 6 as I wanted to have everyone in the party to have an equal share. Escargot comes out and we eat it, but something is missing. We did not receive bread as I look at the adjacent tables. I would like to wipe my mouth but there are no napkins. Stopped a passing waiter for napkin and another waitress for bread. At the end of the meal, the Waiter asked what happened to the rest of my tip... it's just $10 dollars. I explained everyone else around you helped as we handed other staff that helped their tip. Our waiter said he would inform the owner of how our night went.. I don't think he would. If he did, great. If he didn't, then this review is for someone to remind him of what happened. With the photo... you can see empty tables. You could estimate that the remaining people were seated around 8:00. I don't recall seeing anymore people seated after 8:00. They would have to pass by my table. Therefore, those were possible tables that we could of been seated at. We spent $1200 for three of us last month.. what happened? I see all new faces..."

"Great atmosphere, everything prepared fresh. Service was fantastic. Will definitely make a return visit."

"The filet mignon was delicious. Wait staff Always amazing. My # 1 place for filet!!"

"Terrible service. Waited more than needed to get our order, remove our plates, and pay for the order. An estimated time for all of that together would be one hour and a half, apart from getting to the restaurant. Was not attentive at all and was not concerned about the quality of our food."