uBreakiFix - Phone and Computer Repair 745 Central Park Avenue, Scarsdale, NY 10583

"Good evening about a month ago my screen cracked. I was told I had warranty but wasn’t told that if it was physical damage they wouldn’t cover it. My phone started glitching and every time I would text or tap my phone I would see a colorful rainbow. I paid $270 for nothing and now I would have to pay another $270 for a terrible job again. My phone is currently messed up and due to the discoloration and glitching I have been locked out of my phone for 7 hours due to it being disabled. I’m also unable to power off the phone being that it’s stuck and I can’t slide the power button over due to the phone constantly glitching"

"Service was fast and high quality, but product itself wasn't; went in to get a replacement for a scratched iPhone 11 Pro Max screen, they offered an aftermarket one and an OEM one. I selected the aftermarket screen, it looked good in the store, but cracked on the 20min drive home with no rough usage at all. I came back same day but the tech in the store couldn't do anything about it, as the warranty unfortunately does not cover physical damage."

"4.5/5 stars. Would definitely use them again. The replaced screen for my Flip5 looks and feels like new, and the turnaround was only a few hours, much faster than I was told/expected (a couple days). The only issue was that I waited longish times (15-30 minutes 3 times, with 3-5 parties ahead of me); good that they're busy, not so good if you're in line. For the 1st 2 visits, I had appointments, which turned out to be meaningless. Still, a very good experience overall."

"I don't know what happened to this place! I would never go back there again. I'd always had amazing experiences with them fixing my cell phone screens. I think they got rid of the people that were working there. I brought my computer there because my mouse was sticking. They told me I needed a new hard drive. I give them my password. I could not contact them. It would have been about a week since I heard from them. Then they told me that it was a virus. Once again no way to get in touch with them. I called on there dedicated line business line. I asked him for a text message number that barely worked and online. They don't respond either. I don't know about you but communication devices like your computer and your cell phone are vital not only just for person I use but for my business. I got a message saying that they could not load Windows 10 back on my computer so they were going to put Windows 8 on it. I tried to call them. Of course they didn't answer. I rushed over just before they closed and got my computer before they messed it up even more than they had. Many times I had let them know that I was disappointed that they were not communicating with me. And I couldn't just come to the shop every time I needed to speak to them or ask her on my computer was done. I would never recommend this place to anyone again. They literally turn their phone off when they're too busy which seems to be all the time. When taking my computer back at the end I was in my car. They're about to lock up. They did not give me my power cord which I luckily caught in time and got. This is hypothetic. This place is running."

"I have had two recent experiences here, both very positive! Most recently, I came in to have the power port on my laptop replaced. It required soldering, which is intricate work, and some repair shops wouldn't even touch it. These guys were happy to help! Despite a complication with the repair, they handled it like pros! Elliot was kind, patient and understanding! They were clear about timing, no surprises with cost and communicated all along the way. My laptop has my whole life on it and they got it back in action. Thank you Elliot and team! I was also there earlier this year to get my phone screen replaced. This was a service contract repair through Verizon. Easy in and out in the same day. Dropped my phone off in the morning and picked it up after work. Again, the staff was fast, friendly and communicated with me throughout the day. I don't know if every location is like this, but I would be willing to find out. This location has made a loyal customer out of me!"