LAZ Fly Premier Valet Parking
24 Ella Grasso Turnpike, Windsor Locks, Connecticut 06096
About the LAZ Fly Premier Valet Parking
LAZ Fly Premier Valet Parking is a top-notch parking facility located at 24 Ella Grasso Turnpike in Windsor Locks, Connecticut, United States. As a premier valet service, we offer convenient and efficient parking solutions for travelers flying out of nearby airports. Our professional valets provide excellent customer service and ensure your vehicle is safe and secure during your trip. Experience the convenience of valet parking with LAZ Fly Premier Valet Parking.
Photos of LAZ Fly Premier Valet Parking
24 Ella Grasso Turnpike, Windsor Locks, CT 06096, United States
Reviews of LAZ Fly Premier Valet Parking
"Just picked my car up from Laz Fly Airport Parking the valet part! BDL my car has been completely rummaged through and things are missing, obviously I didn’t leave valuable things in there BUT HOW DISGUSTING!!!! Bunch of kids working there, I advise self park!! Unless you don’t care."
"Drivers are a little grouchy but we have used this facility several times and have never had a problem. Prompt shuttles to and from the airport. Highly recommend!"
"I parked my car at the "Valet" service at the LAZ Fly lot in Hartford CT. It was going to be there for a month. $180. When I delivered my car, since it was going to be outside, I asked if they would put the cover on it. I was assured they would and I paid the lot attendants extra to take care of it. I returned today. Per the instructions, I texted the claim check number from the airport when we had our bags. I received a confirmation text back. Our car was supposed to be waiting for us when we arrived at the lot on the shuttle bus. The bus came relatively quickly. But our car was not there when we arrived and no one seemed to know where it was - or, frankly, give much of a damn. I eventually went inside to the office to inquire. The attendant said she never got the text message (although I received a response). She also didn't seem to give a damn, but she found the key and gave it to a lot attendant. No apology. No offer of a courtesy discount. Nothing. Pretty much a blank stare. The car was eventually brought up after about 15 minutes. The driver got out and left. No apology. I was going to tip him (none of it was his fault), but he vanished. Maybe that's because he was the same guy I tipped when I dropped the car off a month ago who said he would put the cover on - which clearly was not done. There were dirty rain spots all over the car - exactly what I had wanted to avoid - I had just had the car washed. Look - I get it. It's just a car, it was there when I returned and it was intact. I shouldn't complain - right? But I paid extra for "valet" service and yet more to have the cover put on. I also get that things don't always go the way they should. All I would ask is for a "Sorry" or "We'll do better next time." Instead, all I got was insolent silence. I'll check out one of the other nearby lots next time."
"Economy lots were full so I pulled in here last minute and asked the cost. I was told $12.95/day plus tax and nothing else. When I returned there were an almost comical number of hidden additional fees- service fee, FEE FOR THE SHUTTLE THAT TAKES YOU TO AND FROM THE AIRPORT and a 10% airport fee. On top of that, I arrived 40 minutes past the 24 hour mark and they charged me an entire day. So smarmy, sleezy and honestly sad that this business is willing to do whatever they can to nickel and dime people."
"I have been using LAZ Fly for many years. I always use their self park and prepay to save money. Lately I noticed when I go to leave and scan my prepay coupon, it says I owe $3.78. Last time I parked, they were working on the exit, so an attendant was manually opening the gait. I heard him say to the car in front of me he owed $3.78 and to go across the street to valet and pay. Then he scanned my coupon and what do ya know??? Yup, I owed $3.78!!! Now this time I made SURE to not check in early or check out late. I went across the street and asked why I owed anything and she replied "you are all set" This is a scam!!! I would have had to pay what I did not owe to get out of the parking lot!! I am all done using LAZ Fly!! I booked with Parking Spot which is the same price and I saw 3 shuttles while waiting 20 minutes for the LAZ Fly shuttle!! You have lost a good customer LAZ Fly. Crooks!!!!"
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