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CoveCare Center - Counseling & Wellness Management
1808 U.S. 6, Carmel Hamlet, New York, United States
About the CoveCare Center - Counseling & Wellness Management
CoveCare Center - Counseling & Wellness Management is a leading health institution located in Carmel Hamlet, New York. Our dedicated team of professionals offers a wide range of counseling and wellness management services to help individuals achieve mental and emotional well-being. From individual therapy sessions to group counseling, we provide personalized care to meet the unique needs of each client. Our holistic approach focuses on promoting overall wellness and improving the quality of life for our clients. Visit us at 1808 U.S. 6 to discover how CoveCare Center can support you on your journey to better health and happiness.
Photos of CoveCare Center - Counseling & Wellness Management
1808 US-6, Carmel Hamlet, NY 10512, United States
Opening hours of CoveCare Center - Counseling & Wellness Management
Monday:
09:00 - 19:30
Tuesday:
09:00 - 19:30
Wednesday:
09:00 - 19:30
Thursday:
09:00 - 19:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of CoveCare Center - Counseling & Wellness Management
"BEWARE OF THIS FACILITY!!!! This place was responsible for my MAT medication and failed me. They let me run out of Suboxone and refused to fill my medication and left me in crisis, this Place is not a care team, more like a I don't car team. The only thing they care about is your insurance check. I highly advise you look elsewhere. They will leave you high and dry when you need them the most."
"Staff leaving in droves , therapists last a few weeks and leave, no one answer the phone, a " your call will be answered in one minute" turns into a 1/2 hour and still no answer " , at 1:30 in the afternoon on a Monday is like a gost town, very disappointing"
"Update 2: 12.23 Tried to solve the issue by speaking to a supervisor. Supervisor was defensive and demeaning. Tried to bring the matter to DSS attention, but I was ignored. An official complaint has now been filed. Update1: 9.23 This place is a mess and should be shut down by the State. I am afraid to elaborate now and be at risk. But will sure expose them in a future update. 8.23 It is great to be able to post a review with a “dummy account”. I read most of the reviews and they are helpful to know what I am getting myself into. This is a 3-star initial review based on my very first contact with CoveCare Center. The scheduling person seemed genuinely willing to help but wasn’t able to confirm a date and time. Shall we see how all of this is going to transpire and will update this review on the go."
"i honestly don't know how the doctors are besides the psychiatrist that had me on medications for over a year. i was unable to make an appointment with a therapist, despite being a patient before (and referred as an outpatient from the hospital.) when i *was* a patient before, the therapist saw me and forgot to do my intake for 30 mins before she realized. now i have been on a waitlist since march for therapy and they were able to make appointments with me they said since april, but call ONE TIME at the most inconvenient times. every time, i will call back IMMEDIATELY multiple times and it will go to voicemail. i have tried calling every 30 minutes, every hour... nothing works. i was in a cycle of voicemails and calling back for months. i then asked if i can just schedule by email, or if she can just put me in for literally ANY appointment and i will be there because i knew i needed help. no- just calling. it doesnt make sense that in a place that deals with extremely suicidal people that could possibly end their lives, they're unable to get the help they need for months. especially when the person has been a patient before and is on medications that need renewal FROM THIS CENTER... it's insane almost every review talks about how impossible it is to get an appointment. don't come here"
"This 1 star review is based solely on interactions between myself and Iris Gonzalez. I’ve been waiting for 6 months for therapy which is fine. I’ve been down this road before. But the last 3 months the reasons why nothing has been accomplished is simply because she ignores clients messages and emails. She forwarded me a link for an intake with another patients name listed. I called and left 2 messages. She never responded and blamed me for the issue after I missed this appointment. This is just the most recent in a 3 month long struggle to communicate with this person. I’ll be going elsewhere for help and I hope they hire someone with a brain and customer service skills especially when dealing with potentially suicidal humans."
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