Metric Motors

"I got say Metric motors always prevails! Dominic is upfront and fair with pricing, provides his expertise and incite to solve problems effectively in a timely fashion. Nicole that works the front desk is super sweet and provides top notch customer service. Metric gives you discount coupons to bring the price down on big or small jobs and do right by their customers. The best part about my experience at Metric is they fix the problem right the first time!! I have never come back for the same issues. Even if the cost is hefty, fixing my vehicle right the first time is priceless. Thanks Metric Team!!"

"We had our catalic converter replaced by another mechanic in the bronx, bc of ease re where we were working at the time. Long story short they over tighted the new converter and cracks or splits developed from to much pressure build up causing exhaust to go into the car. Horrible smell and not good to breath. We took our Honda fit to Metric Motors and they replaced the gasket and said they could re weld the splits/cracks on converter and place it so it wasn't under pressure. We almost didn't have the welding done bc my partner is quite good with that but to save time etc we decided to have them go forward with repairs, all hand work they told us so it took some time but they repaired a ton of small leaks in exhaust at no extra charge and the car is much quieter and working exceptionally better. No more fumes in the car . Very happy so far with our decision to have them do the extra work! thank you ! Would definitely recommend!"

"The staff at Metric Motors could not have been nicer. They communicated clearly of what to expect and advised that the work will not be performed until I approved it!! I received a detailed invoice of items that my car needed with the price for each item and I could pick and choose which items I wanted them to complete. My car was actually completed earlier than expected and it runs better than ever!!! Don’t go anywhere else! You know up front what you are receiving and you are at ease! They are honest and don’t take advantage of you!!!"

"I had an excellent experience with Metric Motors for servicing my vehicle. Their customer service was exceptional, and the staff was incredibly friendly and helpful throughout the process. They went the extra mile to ensure my car was well taken care of. The quality of their auto service was top-notch, and I left feeling confident in the work they had done. Metric Motors is a great choice for anyone looking for reliable and friendly automotive service."

"PLEASE READ, SAVE YOURSELF!!! I recently had a terrible experience with Metric Motors during a vehicle inspection. From start to finish, it was evident that this mechanic business was more interested in making a quick buck than providing honest and reliable service. I dropped my car off and then an hour later received a phone call. I immediately noticed the pattern of deception. The mechanic claimed that both front ball joints were loose and posed a severe safety risk. However, I knew better and decided to play along, pretending to be naïve about the situation. I inquired if the car would still pass inspection, and they assured me that it would, but they offered to fix the ball joints right away. I declined their offer, stating that I would handle it in the next few weeks. Suddenly, they called back to inform me that they were now going to fail me for the ball joints, even though the New York State DMV website explicitly states that you cannot fail for ball joints. Upon arriving at the shop, I encountered an unenthusiastic staff member who presented a fake smile. I asked to see the alleged issue with the ball joints, and much to their chagrin, they couldn't find any problem. It became apparent that this was nothing more than a shameless money grab. Things took a turn for the worse when the mechanic accidentally smashed my car into the side of the lift!!! I remained calm and understanding, even though it was a clear sign of their incompetence. Instead of taking responsibility, they conveniently suggested fixing it later without involving insurance. Finally, I confronted Dominick, the manager, who initially admitted that the ball joints should not warrant a fail. However, he backtracked on his statement and left the decision up to the mechanic, who desperately tried to convince me of the non-existent issue. I showed them the official document from the NYS DMV, proving that they were wrong, and despite three out of four people agreeing that the ball joints were totally fine, they reluctantly passed my car. They then tried to charge me for the inspection without providing the promised paperwork detailing the issues they claimed my car had. Even when they finally handed me the paperwork, it was misleading, only stating that the inspection was passed, conveniently omitting the fact that they caused damage to my bumper. After pointing out the error, they reluctantly provided a revised receipt. Throughout this entire ordeal, Metric Motors displayed unprofessional behavior, deception, and a lack of integrity. It's evident that they have a history of such practices, as many of my peers informed me they had similar experiences with them after I told them about this situation. I would strongly advise anyone to avoid this business and find a trustworthy and reputable mechanic elsewhere."