Wheeler Clinic

"THE THERAPISTS CALL OUT THE SAME DAY AND THEN YOU HAVE TO WAIT A MONTH TO MAKE ANOTHER APPOINTMENT!!!! Don't go here. They just made my court case longer."

"I originally came here to get better at socializing. After a few months, I had realized (completely separate from anything to do with therapy here) that I have PTSD from childhood trauma. The main therapist I was seeing was kind, easy to talk to, and receptive. However, I only got to see her once every three weeks, and Wheeler occasionally even cancelled those appointments, so we barely made any progress when we did meet. She had expressed that "you might have autism, but it would be a minor diagnosis." I just recently got a neuro assessment elsewhere that indicates that I am autistic, and research has led me to the conclusion that that's about 90% of my struggle. Can't blame her for being unaware and overworked, she's putting in her resources the best she reasonably can in this environment. The APRN I saw here asked me questions for one hour and then ignored every bit of information I gave her to say she'd picked out a medication I blatantly expressed I wasn't interested in (I don't need SSRIs, I don't want to change my serotonin because I feel plenty of happiness and serotonin is more complicated than being "a happy chemical" / I can't deal with the side effects and withdrawal symptoms). When I expressed frustration with her inauthenticity during an extremely pivotal and difficult moment in my life, she acted like I have a mood disorder and put that on my record. I don't. Everyone else I saw agreed that I don't, but it's still on there. I'm actually still traumatized by having been in love with someone who does have a mood disorder and had zero accountability. Needless to say, this facility has no clue how to handle autism, and that's extremely alarming considering how awareness of autism is accelerating, hence the increase in diagnosed autistics within our population. Between what I've explained, coming to this facility is just simply not sustainable for most people, and if you need help and aren't getting it when you should, it's counterproductive. There are positive aspects to this place, as in it probably is great for people with mood disorders, because of available group therapies, though I had no place there because I would just be guilting people by being honest. Even though there's a lack of communication that let's people's biases get in the way of helping sometimes, there are some people who work here who do know what they're doing... I've just only had the briefest encounters with them. I wonder why. I saved the most important statement for last: I keep seeing billboards for Wheeler Clinic, and the most recent one blatantly advertises a medication. Now, reader, please consider why a mental health organization that's overbooked would need to advertise, and how that relates to me being prescribed a medication I never wanted and clearly don't actually need, and how I was not recommended help by the professionals who actually could've directed me towards a clear path of progress. I came here for 1 and a half to 2 years."

"Went there to get consuling for ptsd and there staff terrorized me even more...Useless so called professionals..."

"My doctor Naomi and therapist Bobbie are most excellent. I appreciate everything they do for me. The care is exceptional."

"Wheeler’s New Britain is a community health center and offers convenient primary care, substance abuse treatment and behavioral health services done on line and some in-person services."