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Firestone Complete Auto Care
892 East Main Street, Stamford, Connecticut 06902
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 892 East Main Street in Stamford, Connecticut. With a team of skilled technicians and state-of-the-art equipment, we provide a wide range of services to keep your vehicle running smoothly. From routine oil changes and tire rotations to complex engine repairs, we have the expertise to handle it all. Visit us today for top-notch service and quality products to keep your car in top condition.
Photos of Firestone Complete Auto Care
892 E Main St, Stamford, CT 06902, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"I give one star because the rest of the work done but I had gone to Valvoline on 1/12/2024, —a year prior to taking my car to Firestone twice before 1/12/2024.— Meaning that in a year, I took my Equinox 2015 to Firestone twice. So, on 1/12/2024 a valvoline rep. was nice enough to show me the oil filter removed right in front of me and the filter was the one issued by Valvoline a year ago. They even showed me the serial number on the filter from the computer records showing the last time I took my can to Valvoline on 1/06/2023. Why if Firestone changed my oil twice, in 2023 my car still had a filthy, dirty, blacken, disgusting filter from valvoline from a year ago? I already filed a small claims complaint in court with pictures, and documents stating this issue, but here I am simply letting people know to be on point and don’t trust Firestone because they are NOT changing the oil filter as they are supposed. Good thing I went back to Valvoline on 1/12/2024. we work hard for our money for these companies to play us as suckers. This happened at the Firestone located in Stanford, CT."
"I came here to get my emissions testing done. Besides the fact that every time I have ever been in there the wait times are hours, the people working there don't seem to know what is going on. The first time I went there to get my emissions done, I showed up with my yellow notification card and I was told I need to come back within the 30 window that I was too early. Fine, I go back this morning and the same guy tells me the inspector is 45 minutes late then tells me he cant do it until after January 1, 2024. So twice I went and i get two different stories as to why it cannot be done. I wanted to get it done before the holidays. Low and behold, West High Service, who was super friendly took care of it under 20 minutes. No issues. Will not be returning to Firestone for any car needs."
"I went in for flat tire repair and was told that I need new tire which was hard to believe as I had my car serviced a month back and dealership told the tires are fine. Finally I got the spare on and went to tire fair tire and got it repaired and I asked if I need to change the tires and they told my tire looks good and don't need to be changed. Reading other similar reviews I think this is a trick to get sell tires by Firestone"
"Been using service from here by years, got a bad experience today,yesterday sent in for tire repaired,told me need to change tire,I said OK what time pick up,been told 9am. Today morning I call the guy told me couldn't be done this time,I said I have been told pick up 9am,he keep saying that couldn't be done this time and doesn't know what time,I ask is him the guy told me to pickup at 9am?I need to go new york,how long can you find out?he keep repeating he can't get this car done and doesn't know what time,he sounds like he thinks this is good excuse to answer all my questions and he gets annoyed by my asking,without caring my worry,and doesn't feel sorry for delay their promise time,I am really mad his attitude and asking I don't want change tire now,I need take my car right away,he just hand off . I went to the store,knowing he is the manager Autin,I am business owner,I care my customers,I seem this thing is like betray your word, I totally understand sometime you couldn't be prepared on time,but you better care customers feeling,don't act like you have excuse, I don't care you are urgent or not. Normally don't leave comment, just talking about the fact,hope this local store doing better."
"I went to Firestone for a flat tire repair. I was informed by the staff that the tire was not repairable and that I needed to buy two new tires(They recommended replace as a pair) because the tire was 50% used, which seemed implausible given all four tires are brand new recent purchase with less than 3 months. However, I took the same tire to Costco Tire Shop, and they were able to repair it within 30 minutes, contradicting the assessment given at Firestone store. This experience has led me to question the honesty and integrity of the advice provided by your staff. It is concerning that I was potentially misled about the condition of my tire and pressured into an unnecessary purchase."
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