Advance Auto Parts

"I went to pick up a UPS package and they kept talking to other co-worker, helping different clients and not paying attention to me when I was the one that the woman was supposed to be helping. She took too long, didn’t work fast enough, did not do enough to help me with my order and in the end couldn’t find it. All the while I had an Uber waiting for me, and she would not do her job well. Distracted and unprofessional."

"I purchased a powerful steering pump for my 2010 accord from this place twice. BOTH of them are poor though almost ended up with an accident with my family same day because my power steering stiffed and got heavy to turn. I returned the pump to Paul who ordered me another one took two days. I paid another $90 labor to another mechanic shop, HOWEVER, the new pump has the same issue and both pump's pulley are too loud and u can hear it from next block. the guy Paul is unprofessional and didn't solve problem or even accept same day return due to dysfunctional part. He kept telling me that this pump is good but the mechanic didn't install well. I asked him to come outside to hear the pump and take a look at it. In fact, my mechanic didn't make the pump's loud pulley . Paul never cared. He said we dont test pumps just return and get another one. He recommended to keep change it till ONE finally works. I'm sorry we are not in Vegas gambling. Honestly, I never buy parts from this company I'm not sure whether if it's the part quality or employees negligence!"

"From cutting in line to having only two active registers; to outright favoritism based on race (having full conversations in another language while having people wait in line). Not much service; I made a mistake to come here."