Edible Arrangements

"Very fresh fruits and beautifully arranged “Delicious Celebration Dipped Strawberries with extra Chocolate Dipped Strawberries!”!!! Friendly customer service with quick delivery from the Danbury, CT store location."

"Placed an order for pick up, and when I arrived to pick up the item, it was ready and it looked fabulous!! Their fruit is always so good and the chocolate covered strawberries are amazing."

"The thin paper Box of strawberries was delivered on the floor with no bag to protect the product . I understand that when you place the order on any website they deliver their product protected by a cardboard box , but in this case the box is thin paper and should not be placed on the floor because there’s food inside , someone will get sick very soon , if they don’t care how to handle the product on the deliver can you imagine inside of the store while they are preparing , it is a NO NO ."

"Edible Arrangements has a mixed reputation online. Some customers love the company's unique and delicious fruit arrangements, while others have complained about the high prices, inconsistent quality, and poor customer service. Here is a summary of the pros and cons of Edible Arrangements: Pros: Fresh fruit arrangements that are both beautiful and delicious Wide variety of arrangements to choose from, including fruit bouquets, gift baskets, and corporate gifts Ability to customize arrangements to fit any occasion Available for delivery or pickup Cons: High prices Inconsistent quality Poor customer service Some customers have reported receiving stale or damaged fruit Overall, Edible Arrangements is a decent option for a fruit arrangement gift. However, it is important to be aware of the potential drawbacks before ordering. Here are some tips for getting the best possible experience from Edible Arrangements: Read the reviews before you order. This will give you an idea of the quality of the fruit arrangements and the customer service. Be specific about your order. Let the company know what occasion you are ordering for and who the recipient is. Be prepared to pay a premium for the convenience of having a fruit arrangement delivered."

"If I could give this store negative stars I would. Yesterday a delivery was made to my home at 9:59am and left on my porch on a table next to a plant. The driver text my husband telling him the order is left out side. What option is my husband supposed to have at that point? We didn't arrive home until 6pm. The plastic lid did not fit properly on the order and was taped closed, leaving a gap. I called the store this morning spoke with the asst mgr Chris who told me there is nothing that could be done and that I needed to deal with my husband who accepted the order (he said "it is on him"). What ever happened to "the customer is always right"? Wish this were Stew Leonards. They should take lessons. He told me the lids were delivered from corporate and that is all they had. I called the corporate office who followed up with the store and they are unwilling to redeliver a new order. The customer service is beyond disgraceful. I received several items over the last month and if we were not home the driver called and made other arrangements. I would NOT recommend this store to anyone. Very disappointing that all the money spent on this order is now going in the garbage! I would like to add how ironic it is that the only time they respond to a google review is when it is a positive one. Thanks for your response, however you customer service still is not up to par. I tried the number listed and every option I press said “ please wait while we connect you to a representative” then it hangs up! Sent and email to the address listed in your response and I am still waiting on a response. Explains why your stars keep dropping."