Diamond Auto Group Service and Parts 768 Washington Street, Auburn, MA 01501

"I worked with Rob and let me tell you this was the easiest and quickest process. He listened to what I was looking for and what my budget was and was able to get me into a new car that same day. I can’t thank him enough for absolutely crushing it. If you’re in the market for a car go see Rob you won’t regret it !"

"Everybody told me to stay away. Everybody. In fact, not one person has EVER recommended Diamond to me, and there are 40 years worth of stories of shady junk from before it was in the somehow even less capable hands it is in now. But... I was looking for something specific that it appeared they had on the lot... so this is kind of my fault. If you're looking for a car buying and servicing experience straight out of the stereotypes, this place is for you. In fact, walking into Diamond it becomes immediately clear that the only people on earth who don't know they're the most reviled car dealership in the area is the staff and ownership of the dealership itself. After the swarm of salesmen almost rip the seats out of their too-small express pants fighting to the be the first to the door to annoy you, the fun REALLY starts as they stutter their way through pitch transcripts they don't understand and the least believable promises about "what they can do" before passing you to a sales manager and director who are somehow even less knowledgable about the cars while acting like they're doing you a favor by selling you something (even though you've been watching the whole room sit around without customers all day). Expect to: - Be sold cars that are no longer on the lot. - Be told things about the vehicles that directly contradict the window sheet, manufacturer website, and even common sense itself. - Be in that seat until 5pm no matter when you come in. Remember, they can't do it the right way, so they have to try to make it feel urgent in the late afternoon. - Hear pleas for your money that rival even the lamest of swindlers. (Maybe even a sad wittle portfilio of family pictures.) Oh, and if you go there anyway, make sure you check your bank account afterwards. Even if you think you left the lot with a good deal and service that didn't make you feel like you need a shower, they probably overcharged you. Seems (from the many reviews that say so) that they "accidentally" do that a whole bunch. There are plenty of places to buy cars and GMs in the area. Do yourself a favor and avoid Diamond if you want to keep even a shred of faith in humanity. Do yourself an even bigger favor and keep the people you care about away from them, too. edit: looks like they're woking overtime to keep this from going live. WONDER WHY? Think a good business has to spend this much time erasing bad press?"

"My Husband was nervous about trying to get a new truck or Silverado or buying his current. He worked with Brandon Stevenson who was patient and knowledgeable and got him the best deal. Would definitely recommend him to anyone who comes into diamond looking for a new or used car."

"Brandon Steveson and Jason were so wonderful with getting my daughter into her first car. We spent many hours there and they wouldn't give up until she was happy and myself. As a mom you don't want them to get hurt/taken advantage of you want to look out for her. They prove to me they were looking out for her. They weren't looking to make a sale just so they could put money in their pockets along with not caring if my daughter could truly afford it. They made sure it was in her range and could afford it without feeling like she was living/ working for her car. Big shout out to them. Thank you so much. Mandy"

"I GOT TAKEN FOR A FOOL!!!! I thought to bring it here because I have a 1999 Chevrolet Tahoe 2 door. It's the last year made in this format. I expected to get work done that I paid for.....that didn't happen. I paid for complete new rear brakes, new front calipers and a brake flush. Turns out they never changed the rear shoes and hardware. They instead covered it with new drums. They also damaged my hood in both corners by the windshield. I strongly recommend to go somewhere else!"