Diteodoro Jack V MD

"Dr. D. is an incredible physician that is experienced, empathetic and talented. I am getting personalized care from a Dr. that cares."

"two administrative assistances were SO RUDE AND SO NASTY. i was calling to ask a question and they belittled me on the phone then proceed to put me on speaker and laugh at me with the other assistant. that’s all you’ll ever be an ASSISTANT. they sounded large too"

"Been here for over 10 years then makes his patients pay a 12 month contract 219$ a month to be seen? When I only see him for emergency and check ups? So I have to pay 219$ for a prescription refill? Money hungry doctor. Very sad"

"Dr. D is an extraordinary physician, and his team Urma and Iris are low-key incredible in their miracle work, without knowing I am healthy and well and 28 years old, from when they've been seeing me since I was a young child in grade school. Urma and Iris have always been so soothing and kind. I have kind of grown to think of them **like** my mother, father and sister (highlighting their great team dynamics)! My father, an engineer, (Nailesh/Neil) and Dr. D are pretty much best friends at this point. I think they even wear the same color and style shirts now? Pretty cool. As a young child patient being brought in by my dad, for school physicals and now coming in myself for job physicals (exciting!), they've seen me grow through a range of stages! Urma and Iris always squeezed my father in for appointments whenever needed. They are really a fantastic team and feel simply... happy and good everytime coming in and better when leaving. Thank you guys "

"Well I didn't even get to step foot in the office to say whether or not my experience was a pleasurable one. However I can tell you this, the experience I received over the phone as a new patient was HORRIBLE. I tried making a NP appt with the receptionist who answered the phone (while carrying on with a conversation with either another patient or an employee) I proceeded to tell her that I had left a message with the answering service the night before to schedule an appointment and that I had not heard back from anyone. She very Rudely commented back that "The answering service don't know" and that the Doctor isn't excepting new patients. I said "oh okay, well I was referred by a few other doctors who attend his practice, may I leave a message for him." She then rudely replied "and who are those patient" and then told me that the doctor will not return my phone call, I would have to speak to the office manager. I have to say, I'm a little upset by this because I heard such great things about the doctor. However he should really get his staff trained properly on how to respectfully treat his patients and potential patients. I spoke with a few other girls who attend his practice and they had commented to me that's why they never call the office and make the appointments online instead. Such a Shame really!!!! He should train his front desk on how to properly speak and treat patients with RESPECT. Customer service is KEY. Not only do you want to have a great relationship with the doctor, but having a good relationship with the front desk is also very important as well. I wouldn't like having to deal with this receptionist on an ongoing basis. She just did not seem very friendly or caring what so ever."