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Saybrook Auto Barn
342 Middlesex Turnpike, Old Saybrook, Connecticut 06475
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About the Saybrook Auto Barn
Saybrook Auto Barn is your one-stop shop for all things automotive in Old Saybrook, Connecticut. As a car dealer, car repair center, and store, we offer a wide range of services to meet all of your vehicle needs. Whether you're in the market for a new car, need routine maintenance or repairs, or are looking for accessories and parts, our experienced team is here to help. Conveniently located at 342 Middlesex Turnpike, Saybrook Auto Barn is your trusted partner for all things automotive.
Photos of Saybrook Auto Barn
342 Middlesex Turnpike, Old Saybrook, CT 06475, United States
Opening hours of Saybrook Auto Barn
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 17:00
Saturday:
07:30 - 17:00
Sunday:
Closed
Reviews of Saybrook Auto Barn
"Couldn’t be more disappointed with my experience. Bought a 2019 Acadia and spent good money. Everyone was pleasant during the purchase. Next day the radio was freaking out and dash lights out/blinking. Made an appt for the following week. Drove back an hour one way to drop off for service and they said they didn’t know my wife was dropping the car off. Took the car in and said they ordered parts, come pick up the car. Went and got the car didn’t hear from them for over a month then I call one day and they magically have the parts- when were they going to call? Brought it back they put the parts on, didn’t fix the problem and now Steering assist disable message popping up. Bring it back, says they can’t make the problem happen- gives the car back with a steering issue. Happens again, Call back, Jerry in service is absolutely awful to deal with. Argues about everything, lied about replacing the radio. We even sent pictures and videos of all issues happening. He told us 100% he was replacing the radio then when we picked up the car it still had the old radio in it with our phone still connected to Bluetooth. Was told after calling AGAIN this would be taken care of. I would call same day of appt and ask if they were going to have a loaner ready, and the last two times they have cancelled on me. Again, when were they going to call and tell me that? I had to call them and find out they were canceling twice. I’m done wasting my time and hope no one else goes and gets ripped off by these crooks. I’ll be fixing the car myself since Jerry is too incompetent to do so."
"I can’t recommend this auto shop enough! I just recently purchased my first vehicle here and let me begin by saying the process was wonderful and easy! I was sold the vehicle by a great man named Rick. He first allowed me to hold the vehicle with a very small deposit while I ran some numbers with my partner and our insurance company. As expected since the vehicle is used, the back bumper of the vehicle had a few scratches and we were able to negotiate and get a paint correction done on my vehicle without any additional charges! He was very patient with me and my work schedule as my job practically opens and closes at the same time the auto shop does, he kept me up to date on when everything was going to get done to the vehicle and how the paint correction ended up, he was very personable and explained everything in great detail as I was new to this entire process, and he was not pushy on us HAVING to purchase a vehicle through them. I was able to get my dream vehicle in a professional but comfortable manner and I couldn’t be happier! I also overheard a few customers coming in to get basic maintenance done on their vehicles and they also do emissions! They’ve got it all! If you’re looking for a great deal on a used vehicle definitely look here! Thank you again Rick!!!"
"Stopped into this place today to have something checked on my car and they fit me right in. Everyone was beyond friendly from the moment I stepped into the door. The place was immaculate and the waiting room was decorative. They even gave my dog treats. I highly recommend. I will be returning for my next oil change and any of my automatics needs."
"Saybrook Auto Barn has renewed my faith that an honest and ethical dealership does exist. I cannot say enough good things about Seth and his team. I wasted weeks with one shady dealership after another. I was about to give up when I called Saybrook Auto Barn. The owner Gary answered the phone. Very frustrated I asked him if they did all the unethical things that the other dealerships do- like charge for VIN etching when it’s already been done twice. Gary said “I’m the owner and we absolutely do not do any of those things”. I made an appointment to see Seth. Saybrook Auto Barn is clean and beautiful. I was not attacked by sales people when I walked in. We looked at all the cars on the lot then I went inside for assistance. Seth was incredible. He was honest and honestly went above and beyond. They allowed me to use my own financing with no up-charge. In fact, there were no hidden charges of any kind. Seth texted me daily with updates and on my bday I picked up my new car. Because they were so great with no hidden fees, I was able to afford an even nicer car. I could go on and on. Never in my life did I think I would write a review about a car dealership. I think everyone should know there is a great dealership out there. I have already referred my friends. Thank you, Seth, Brenda and Gary for a great experience!"
"Went in for my emissions, they were pretty good! However, I have a standard car and the mechanic stalled it several times. Inside is pretty neat, i used to go here when it was NAPA Auto Parts. Small garage, but I bet they do a fine job when they have you car."
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