Walmart Auto Care Centers 180 River Road, Lisbon, CT 06351

"worst experience at an auto center yet. first, they refuse me service—an hour after looking at my car and then lock my car. i had to call a locksmith and wait for hours to get it open in the freezing cold. no attempt to open my car. no compensation. nothing but excuses and refusing to take responsibility. instead, blamed me for all the miscommunication. although, also at fault. managers in charge are cowards behind a desk and do nothing to help or act concerned and shift blame onto soley the employee. my car may have not been in top peak shape but i didn’t ask you to fix my whole car. just two tire sensors. waste of time and money. won’t be back not even with a new car. worst auto center in town."

"I came with a flat tire shortly before closing time. The staff was exceptionally professional and accommodating and made sure to take care of the tire while staying over closing time to help me; impressive service!!!"

"The customer service man,Alan F., was very courteous. I had 4 new tires put on and was done in a timely manner. I had to go back the next day because of low tire pressure. Alan F. waited on me again and got my car in right away. He was very busy and took time with each customer coming in. He's definitely an asset to that department."

"If I could give them 0, I would. I am so incredibly frustrated and angry with how I was treated here. I was told I couldn't make an appointment but they'd hold my size tires for me. I get there, no tires and I was told I could make an appointment. I order the tires online, walk in on a Sunday morning for all 4 tires and an oil change. No updates all day, call about 5 hours later, they've been done with the car for awhile. I get there and they refused to change my oil because they said they would need to remove the skid plate and it was rusted on. They absolutely did not need to remove the skid plate, they just didn't want to do a simple job with an extended arm wrench. I usually will only give good reviews because I don't like to add to any negativity in the world, but good God this was infuriating, frustrating, disappointing, and truthfully really obnoxious. Don't go here for anything car related unless it's a quick tire change out in an emergency, which you'll also have to chase them down to see if it's done after 45 minutes because they never paged you in store or notified you on your phone. If I can help it, I'll never go here again."

"We had a great experience here getting 4 new tires put on my Kia. Alan was outstanding at the front desk. Very helpful and kind. We got there for our appt, gave them our keys, and we got a text saying it was done about 20 minutes later. We will definitely be coming back in the future. It was very affordable and overall a good experience!"