Holyoke Health Center
230 Maple Street, Holyoke, Massachusetts, United States
About the Holyoke Health Center
Holyoke Health Center is a comprehensive healthcare institution located at 230 Maple Street in Holyoke, Massachusetts. As a leading health center in the region, we provide a wide range of medical services including primary care, specialty care, dental care, mental health services, and more. Our facility also houses a pharmacy and a store where patients can conveniently access medications and health products. With a team of dedicated healthcare professionals, Holyoke Health Center is committed to providing high-quality, compassionate care to all members of the community.
Photos of Holyoke Health Center
230 Maple St, Holyoke, MA 01040, United States
Opening hours of Holyoke Health Center
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Holyoke Health Center
"I've been going to that client for over 12 years and there are great doctors inside the client go see and find out how good they are as u can meet the Doctors yourself."
"This place has some of the best doctors I have ever interacted with. Very caring individuals who actually take the time to figure out what is causing you to feel unwell, and to discover what the problem is. However, there is one major flaw with this clinic. And that is it's pharmacy. Today ( Friday ) I called to fill a refill on a very important prescription of mine, that I need for my well-being. The phone just rings endlessly. No voicemail. No one picking up. I decided maybe I should actually travel to the pharmacy because maybe they were just very busy. There was some light snow, and slush on the roads, but nothing serious. They closed due to the "storm" ( I put that in quotation marks because it is hardly a storm at all.). There were multiple people walking by the clinic in frustration realizing that it was closed ( I wouldn't be surprised if they were facing a similar issue as me . ) The problem here is that closing the pharmacy, without warning, and giving no alternative method for people to get their medications is not only inconsiderate, but irresponsible. What if someone needs a medication that there life depends on? In my case, I can have severe withdrawals and even fatal seizures when abruptly stopping the medicine I am prescribed. But I can imagine other scenarios where the pharmacy closing in such a manner could cause problems for people. What if someone needs medicine for their heart? What if a diabetic needs their insulin? This practice of suddenly closing their pharmacy without warning at the first glimpse of snowflakes is outrageous. It is absolutely deplorable, irresponsible, neglectful, and could put people's lives in danger. I highly recommend against going to this clinic's pharmacy. The doctors are great. Skip the pharmacy though. UPDATE - Added on 11/2/23 : Since initially writing this review I have had another gripe with the Holyoke Health Center. It is a very big issue what I am about to mention. The Holyoke Health Center, will NOT allow you to make an appointment with your primary care physician without first getting the approval of a triage nurse, which they have call you back after you request an appointment from a receptionist. I find this to be highly problematic and unprofessional, as a triage nurse should not be a gatekeeper to you seeing a professionally trained doctor. Why should a nurse who has less medical knowledge be the arbiter of who gets to see their doctor or not? It is nonsensical and backwards. Also, these nurses often relay messages incorrectly to the doctors that they work with, potentially causing the issue you may be having to seem less serious than it actually is. This was not even a requirement in order to be able to see your doctor until recent years, and I think ultimately it is a change that NEEDS to be reversed asap."
"They did not help. They give your information to others knowingly its not allowed an it goes against the rules . Theyve delayed my Appointment an wasted my 5 hours of my time and didnt do the purpose of my appointment for only 2 papers! Its ridiculous to assist any help from them because there gonna make you run around everywhere. Alot of them are supposed to be fired in Medical records Covid center and Pediatrics. False information no assistance and invalid of rules theyve got away with. The one last paper for that appointment. Magically the paper disappeared when i gave it to the pediatrician. They are Un professional and full of immature workers in this company. There should be 0 star review for this HHC"
"Awesome in person but dont try calling for appointment they will leaving waiting go in and insist you get appoinment had cleaning with damaris last week was told im getting appointment call monday still waiting tried calling no one answers and im at work terrible they need phone people to book appointments instead of making people wait until they in pain"
"The best services in 230 Maple Street in Holyoke Massachusetts thank you so much I was great business"
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