O'Reilly Auto Parts 504 Talcottville Road, Vernon, CT 06066

"This O'Reilly is the best of Dianne asset Manger. I will come back because her"

"The manager, Jeff, was extremely helpful and efficient. It's nice to see such great customer service."

"Stopped by after AAA recommended I get my replacement battery installed there. Had already stopped at 2 other places and was told it couldn’t be installed, but Dianne at O’Reilly was incredible! Not only did she assess my vehicle and agree to replace the battery, she also gifted hot wheels to my 2 boys who were with me so they could play during the install. Her friendliness and kindness was quite literally unmatched with the morning we had already had. I’m so thankful and will absolutely return with any auto needs in the future."

"Went in to buy RR LR parking brake cable they only had one side in stock other one would be here tomorrow morning. Cool. Show up in the evening to pick it up they couldn’t find it had to order another one. They took my receipt with printed totals and gave me a “this is not a receipt” receipt. W/e. Show up the 2nd afternoon as he told me part would be in the afternoon. Part had showed up all is well except he told me he wasn’t sure if the right one was ordered. Had to go back into the car to grab the old box (26) for him to be sure. He then asked me to pay for the ordered part when i already had except there was no proof on the receipt they had traded out. We waited on his coworker who was helping someone out. She came over and showed that I had not paid for it with turning the screen around so I could see the proof. I told them again I didn’t have the receipt because they took it from me and gave me a different one. Had to stand by the window to get cell service to dig up my bank statements with a total purchase amount. By the time the app loaded and I showed them she had done the math total of both and it checked out that I had paid for it huzzah she then turned the screen around again to show proof that I did pay the total! ????? Such a confusing process did not need to be that complicated"

"The cashier came outside to help me buy the appropriate glue to fix my back window from falling out of my 2002 Ford escape hatchback. Granted it wasn’t the correct way to fix it but the JB Welding glue that he helped me pick out,worked perfectly, so thank you for taking the time to look at my truck n then spending the time to read n pick out the appropriate glue adhesive that withstands 3000 psi. Its still holding solidly to this day ."