The Money Source
500 South Broad Street, Meriden, Connecticut, United States
About the The Money Source
The Money Source is a finance institution located at 500 South Broad Street in Meriden, Connecticut, United States. We specialize in providing a wide range of financial services including mortgage, loan, and investment options to our clients. Our experienced team is dedicated to helping individuals and businesses achieve their financial goals through personalized solutions and expert guidance. Whether you are looking to purchase a new home, refinance your current mortgage, or plan for your future, The Money Source is here to help you every step of the way. Visit us today to learn more about how we can assist you with your financial needs.
Reviews of The Money Source
"February 25, 2023 Good evening I am currently paying my mortgage with The Money Source Inc. Ever since Academy Mortgage Corporation transferred my loan to this company; I had nothing but trouble in the last two years with my payment . I pay my mortgage twice a week by check and mail it in to them. They won't allow you to have access to online to pay twice week unless they can debit your account. This is not my first mortgage and they have allowed you to send in payment twice a week. This month I mailed my check on February 9, 2023 and my check is still not posted to my bank account. The check is still in their post office box and here is February 25, 2023. Each time I called them they ask if you have the right PO Box for my payment. I advise them, that I sent it to the correct PO Box 650094, Dallas TX 75265-0094. You have from the 1st to 16th to have your payment in. So now I will be writing to The Better Business Bureau and all three Credit Bureau will be notified. I am not little kid that needs people to debit my bank account. I know how to pay my bills. Angela Stoddard"
"My impression of this company that professes to be “…on a mission to inspire happy customers” They are holding my money hostage. With no documentation provided, they are forcing me to keep an escrow account that I do not want. I can’t shop for a new mortgage company (without spending thousands to refinance). I can’t move forward with a new homeowners Ins policy which I have been wanting to do. I can’t arbitrate. I can’t decide when my mortgage company will sell my mortgage to a disreputable company like TMS. It’s a closed system. I can’t not pay; they could put a lien on my house. They have given me nothing but the run around, used up my time and energy, and given me misinformation and contradictory information. This matter is not resolved, and TMS has no intention of resolving it."
"This company took over servicing of my loan after a refinance and it's been a horrible experience. They always miss the deadline of paying for my insurance and I need to call them, navigate through endless phone menus until I can get to someone that can help and then it still takes about 30 minutes of my time. They have responsibility to pay the insurance, they have an escrow account with more than enough funding, it's just pure incompetence. Very frustrating."
"If I could give less stars I would. I have never worked with a company that is so GROSSLY INCOMPETENT. Without getting into all the details of my mortgage, I'll just say I have had multiple calls with them regarding my forbearance and refinancing and 90% of the time the person that I speak with gives me incorrect information and then when I speak to someone else a week later it's a totally different scenario. The mistakes that they have continually made on my account are inexcusable, from taking out my mortgage payment twice within a day of each to incorrect numbers on my new loan and that are only a few of the mistakes - COMMOM YOUR DEALING WITH SOMEONES MONEY AND HOME!! You can never speak to your assigned "customer care person" I honestly don't even think they exist! Every time that I ask to speak to a manager no one is "available" and they will return my call within 24-48 hours....REALLY it takes that long for a return call. So unhappy with this Mortgage Leander and I will be looking into financing with a reputable, competent company. I can't express enough how unhappy I am with their services."
"Don't know where to start with this company. My mortgage was sold to this company by vanguard in Melville Melville NY five years ago. We have been having problems from day 1. Lately very coronavirus hit, we asked for help, we were sold to do forbearance. We signed up for it but never miss any payment. I called them to take us off that. The company never reported our payments for the 2months, so our credit show no data reported. I called them but was bounced around with not answer. Was told there is nothing they could do. I said but we made payments for those months. Am not asking for any help. I just want you to report to the credit bureau that we made payments. Another one is for November last year, we made payments but their customer service didn't pull the money out.i called them to notify them that the money has not been withdrawn from my account. They acknowledged the error but reported us late to the credit bureau. Don't know how these company operates but I think the government have to come in,maybe pull their license."
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