Walgreens,

1606 Barnum Avenue, Stratford, CT 06614

"The worst pharmacy imaginable. My wife had her prescription order placed at 2:30pm. We waited until almost 8:00pm for an update that it was ready. We understand that there are delays, so we reached out directly by calling the pharmacy for an update. We sat on hold for 45 minutes and no one picked up. We then called the store directly and spoke to an associate who said they can only transfer us and let the pharmacy know we’re on hold. We were transferred and sat on hold for another 30 minutes till the phone finally started ringing. Someone picked up, didn’t speak a word, then hung up on me. End of the day, we still haven’t gotten the much needed prescription. Needless to say, we will never use Walgreens again. Switching to CVS for good now."

"This is the worst pharmacy. There is never anyone to assist you to get something from the items that are locked up. More than once I had the same experience where I waited for more than 15 min to get something from the locked items. And even after I went to the cashier and informed her, even after she made an intercom call for assistance, I had to wait another 15 min and still did not get assistance. I left thepharmacy and went to a different one. I would definitely NOT go back there."

"Try speaking to an actual human being in the pharmacy. I literally waited 1 hour and 7 minutes to be connected. I reached a point where it said there is one caller ahead of you. And at the 1hr 7min point in the call, it just disconnected. They clearly need more staff. Or the pharmacy manager needs to designate someone to phone calls. Because it's clearly being neglected. And the automated system can only answer a limited amount of questions."

"WORST CUSTOMER SERVICE!!! but not everyone. Majority of people is very friendly and helpful but there is one girl in the morning shift i think with nasty attitude. Like hey if your day is bad that doesn't mean you can take that on other people. I do visit this pharmacy quite frequently and i have never encountered any experience like this. THAT ONE GIRL...please welcome the customers in a happy manner."

"The worse pharmacy to deal with as both a prescriber and a customer. I have never had a quick or easy time when dealing with this pharmacy to the point where I advise my patients not to use this Walgreens location. If you can avoid using this pharmacy I suggest you do."