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M&T Bank
29 State Street, Springfield, Massachusetts, United States
About the M&T Bank
M&T Bank is a trusted financial institution located at 29 State Street in Springfield, Massachusetts, United States. As a full-service bank, M&T offers a wide range of banking and financial services to meet the needs of individuals, businesses, and organizations. With a commitment to providing personalized customer service and innovative financial solutions, M&T Bank strives to help customers achieve their financial goals and secure their financial futures. Whether you need a checking account, mortgage loan, investment advice, or business banking services, M&T Bank is here to help you every step of the way. Visit us today to experience the difference of banking with M&T.
Photos of M&T Bank
29 State St, Springfield, MA 01103, United States
Opening hours of M&T Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of M&T Bank
"Worst customer service ever. Walked in at 4:30 PM to open an account and was told too busy make an appointment when they are doing absolutely nothing in this branch but sitting around and twiddling their thumbs. Do not take your business here"
"I been with this bank for 10+ years this is the first time I ever had a problem with them. If I could give it zero star I would. I don't recommend getting a account here like when you get your online statement it shows it but then it erases out if the system so if you trying to prove something to someone you won't have the proof. They are basically stealing your money and they won't do anything to fix the problem."
"While the tellers are nice and seem to be trying their best, wait times are extremely long. I'm definitely going to change banks as a result. It isn't the tellers' fault but the management's. They are busy at lunch time because people go during their breaks. However, the bank employees also take their lunch breaks at the same time and so there is a shortage of teller. Bad for business. Management is never around during busy times of the day."
"I joined this bank 4+ years ago. They were magnificent then. Fast, efficient, incredibly friendly. Within this past year I’ve come back to my “home” branch & it is the worst service I’ve ever received. The tellers are incredibly slow & they don’t acknowledge it. Accuracy is important but so is speed. Customers time is just as important. I waited over 5 minutes at the drive up window without any assistance. Then additional minutes for what should have been a quick deposit. There were 3 people behind the line from what I could see and only one customer in the bank. What happened to the customer service here?"
"Best staff around, take the time to connect with you on a personal level. Parking outside is strict, and different, but when inside you feel very welcomed and they make banking enjoyable."
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