Dunkin'

"Never used to have a problem until recently not sure what’s changed but the attitudes of the employees have certainly gone downhill or people making $15 an hour. Needless to say I will not be going here every morning as I have for the past two years."

"I would have given more stars but the last several months their service hasn’t been that great and when you call to speak to a manager and are given attitude by the assistant manager even though technically you are paying their salary as a customer. Didn’t even seem to care about my disappointment in their service and snapped at me that they were having a bad day and I was making it worse. You’re an assistant manager, part of your job is dealing with customer complaints. And they now get paid $15/hour to screw up orders almost every other time I go or try to give you horrible tasting coffee twice in one day. They’ve lost a valued customer for how they spoke to me because they were busy and short handed, but that some how became my fault and I apparently shouldn’t still expect to receive everything I paid for."

"Hands-down one of the best run Dunks around with an amazing staff! No bias here, I don't know anyone on the staff outside of my frequent visits. They just always get things right and quickly with super friendly service!!"

"My boyfriend thought we didn't get our dunkin giftcard back when going through the drive thru and we called and spoke with Andrea (spelling?) and she was amazingly helpful and nice! She placed me on a quick hold and looked in the trash and then took my name and number down and offered to look at the cameras to confirm. She was so friendly and I couldn't believe she offered to look at the cameras from the morning to find a $16 gift card, great customer service! I called her back 30 seconds later after my BF admitted the gift card magically appeared in his pocket, smh! Great service and quick drive thru and the coffees that morning were perfect! I wish all employees were like Andrea!"