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Neighborhood Health Plan of Rhode Island
910 Douglas Pike, Smithfield, Rhode Island 02917
About the Neighborhood Health Plan of Rhode Island
Neighborhood Health Plan of Rhode Island is a leading health insurance agency located at 910 Douglas Pike in Smithfield, Rhode Island. They are dedicated to providing high-quality healthcare coverage and services to the residents of Rhode Island. With a focus on promoting wellness and preventive care, Neighborhood Health Plan of Rhode Island offers a range of insurance plans to meet the diverse needs of individuals and families. Their commitment to improving the health and well-being of the community sets them apart as a trusted partner in healthcare.
Photos of Neighborhood Health Plan of Rhode Island
910 Douglas Pike, Smithfield, RI 02917, United States
Opening hours of Neighborhood Health Plan of Rhode Island
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Neighborhood Health Plan of Rhode Island
"Bad customer service. Horrible plans. Makes me wonder how our health became more of a business than actually helping people. At least to this company. Would give zero starts if able."
"They cancelled my surgery for a life threatening condition the day before my surgery after weeks of preparation, just because my doctor isn't "in my network" I have seen the same doctor for 10 years!! He should be the one cutting me open as was planned not someone random over a technicality. Now my pacemaker is running out and I have no surgery scheduled so hope my battery doesn't run out."
"It’s not a place but a health plan but they are from Smithfield. It's a great health plan. Very friendly and professional. They combine your Medicare and Medicaid insurance plans into one easy card to show the doctors at the lobby If you’re below the poverty level and are disabled you will never pay even a dime for your health costs. They have a contract with Medicare/Medicaid.. Dental and vision care included. Includes prescriptions. Premiums are taken out of your Social Security monthly payment amount. My complete monthly premiums are around less than $150.00 and if you do direct deposit you never see the premium. Note: I have recently switched to United Healthcare Dual Complete plan due to Assisted Living Facility recommendation. It’s been since February 2,2022 and I already don’t like it so I may return to Neighborhood Health soon. I am constantly receiving bills in my United Health Portal. $650.00 for a visit to my eyeglass store for glasses and the exam??? My previously owned RayBans where half that cost. I’m not paying it as I know it’s covered but the “kid” in customer service at United said “you can always appeal it!” I said that I was not going to appeal each bill. “It’s your job to bill me properly” so it’s barely been 2 months so I’ll give them the benefit of the doubt as so far, I haven’t heard from them. I never liked them as millions of dollars in lawsuits for fraudulently charging Medicare have been settled. Neighborhood Health said I could re-enroll anytime I wanted to so if I get anymore bills, I will drop them. Well, I did it. Returned to Neighborhood Health May 1st it starts United Healthcare will pay my bills until the end of April so no gap in coverage. I just felt that United Healthcare was too big and every time I called I was passed around the Country! UPDATE: 05/03/2022. I finally had enough and re-enroled May 1 /2022 in Neighborhood Health Integrity plan. Many reasons to leave United healthcare. Glad I made the move. Feels much better than United healthcare knowing I won't have to fight with them"
"No after hours call line no one to call for emergency like ex being in a car fire on a trip lost all needs they won't cover half the meds but my friends ins. did. switch to united healthcare if you can cause when u have a urgent question or problem there nothing short of useless!"
"This has to be the worst customer service I have ever experienced from an insurance company. I must have called 5 times. Each time I was told that I was calling the wrong department and needed to be transferred. EVERY SINGLE TIME, I was on hold for so long and then each time the call was disconnected. So I have given up. Seems like no one wants to do any work over there. I kept getting passed over to the next department. Pharmacy said I need medical management, medical management said I need pharmacy...you get the idea..I will never call them back for anything ever again. If they want information from me, then they can call me!! Horrible, unprofessional, and disappointing!"
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