Starbucks

"I come here regularly, the quality and service has severely declined. Not only is my order wrong almost every time, I am waiting about 10 minutes in the store for my mobile order that should have been ready. They’re slow, they lose focus and they clearly don’t care. It’s time to find better staff or keep the good employees on during the peak hours."

"It's a popular Starbucks, so the waits are long. Staff is lovely but they have a tendency to get in their own way sometimes, but no complaints, because it seems like it's not stop"

"Longest wait ever. Only one guy making drinks. I placed a mobile order before leaving my house- a lemonade (nothing complicated) and it wasn’t ready for over 30 minutes."

"UNSANITARY AND RUDE. I found a BUG in my drink. When I came back and asked the manager for a new drink in a size up to accommodate for the ALIVE bug being in my drink she said she’d have to charge me for that. I said okay and asked to speak to another manager. The original manager went to the other manager and explained what’s going on instead of letting me speak to her myself. The other manager got very loud and said “Make it the same size” and “I’m not worried about that, I’m not worried at alllllll. There’s so many other drinks out there I ain’t worried” excuse me ? Not to mention they didn’t have my order ready for 30 minutes after I ordered. This place is unsanitary and disgusting. Managers are very rude and lack compassion. The manager also refused to provide me corporates number! This is the Starbucks in Fairfield."