Dunkin',

2427 Main Street, Bridgeport, CT 06606

"I had made an order yesterday for the Butter Pecan drink, and the lady was being rude rushing me and she gave attitude to another customer after me for trying to call his daughter and ask about a drink he obviously didn’t know what it was. Then today I said to her I wanted the Butter Pecan drink again, and she was acting dumb as if she didn’t know what it was when she told me what the drink was the other day, and the other worker told her, “oh the Butter Pecan crunch drink?” I was like yes, and she said, “the iced coffee drink?” Like I’n pretty sure it says on the label Butter Pecan, I think she just didn’t want to make the drink or something. Like you might be an older lady but if you don’t want to work there, simply, don’t."

"Believe all the terrible reviews for this location. Not surprised. It’s a shame. A bunch of grown little kids hired to serve peoples food. Where are real managers? 20 minutes in the drive thru. Never again. They’re rude and immature for no reason. And I’m pretty sure Dunkin Donuts employees are not authorized to be handing customers free gym passes after ordering for a family either. Someone should probably talk to them about that. Be serious. Act minimum wage and stay minimum wage. Clowns."

"I would like the owner to pay attention to the reviews this place is receiving. Overall you NEED TO RETRAIN YOUR WORKERS. Especially the African American cashier earlier today she behaved like a mongrel who needs to be vaccinated. She needs to be FIRED ASAP!! This person lacks CUSTOMER SERVICE. She needs to learn to leave her problems at home and conduct herself in a professional way. If a customer is waiting for a very very long time..it is the duty of the cashier to remind the customers that are waiting "in a timely manner" "I WILL BE WITH YOU SHORTLY" that helps!! No DD employee should be escalating any argument because a customer asked, is anyone home..I need to go to work. If the correct protocol was practiced I wouldn't have to ask that question. This cashier who behaved like a rabid raccoon..yelling I was rude to ask that question. Continued to escalate how rude I was to ask the question. I said, no you are rude and unprofessional. She threatened not to serve me..I drove up..I requested someone else to serve me. This mongrel pushed her supervisor aside encouraging her not to serve me. The mongrel came over to the window and kept slamming the window numerous times. I was looking at her and laughing. I said do you think your hurting me? You're not!! Your distasteful behavior reflects the brand you serve. I had to drive up and put her in her place. The supervisor took my order and acted professionally... I will not spend my$$ to be bullied by anyone. You either learn to adapt and display good customer service or simply go back in the gutter with that nasty attitude of yours!!"

"Not the first time they burn my bagel. When i arrived i told the lady politely that pleased dont burn my bagel, and they still did. Never again. The manager was there, and still they didn't listen."